WE ARE HIRING!RESTAURANT CAPTAIN | SENIOR STEWARD | STEWARD

Location: Mumbai
Brand: STAQX – The American Diner

ABOUT STAQX

STAQX is an American diner-inspired concept celebrating great food, crafted beverages, music, culture and memorable experiences.

We believe hospitality goes beyond serving food. It is about creating connections, delivering memorable experiences and making every guest feel welcome.

We are looking for enthusiastic, service-oriented hospitality professionals who enjoy interacting with guests and are passionate about delivering exceptional dining experiences.

WHY WORK WITH US?

- Learn From Industry Experts: Receive structured training and guidance from experienced hospitality professionals and industry experts.
- Professional Development: Develop expertise in restaurant service, guest engagement, food knowledge and international service standards.
- Learn & Grow: Gain exposure to American diner-style service, menu knowledge, suggestive selling and beverage service.
- Career Progression: Opportunity to grow from Steward to Senior Steward, Captain and Restaurant Management roles.
- Structured Learning: Participate in regular training sessions, service workshops and performance development programmes.
- Dynamic Work Culture: Be part of an energetic hospitality brand where food, music, culture and guest experiences come together.

KEY RESPONSIBILITIES

1. Guest Service & Experience

- Welcome guests warmly and ensure a positive first impression.
- Understand guest requirements and provide attentive, personalised service.
- Explain menu items, ingredients, portion sizes and preparation styles.
- Take accurate food and beverage orders and ensure timely service.
- Handle guest queries and coordinate special requests.




- Ensure guest satisfaction throughout the dining experience.

2. Food & Beverage Knowledge

- Develop thorough knowledge of the food and beverage menu.
- Understand ingredients, preparation methods, allergens and dietary preferences.
- Recommend suitable dishes, beverages and combinations.
- Practise suggestive selling and upselling without compromising guest experience.
- Stay updated with menu changes, promotions and current launches.

3. Restaurant Operations

- Follow established service sequences and standard operating procedures.
- Ensure tables are properly set up and maintained.
- Coordinate with kitchen, bar and cashier teams for smooth service.
- Maintain service equipment, cutlery, crockery and glassware.
- Ensure timely clearing, resetting and readiness of tables.

4. Hygiene & Grooming

- Maintain high standards of personal hygiene and grooming.
- Ensure cleanliness of the restaurant, service stations and guest areas.
- Follow food safety, sanitation and workplace safety standards.
- Adhere to opening, closing and side-work checklists.

5. Teamwork & Discipline

- Coordinate effectively with colleagues and supervisors.
- Maintain punctuality, discipline and professional conduct.
- Participate in daily briefings and regular training sessions.
- Take ownership of assigned responsibilities and support smooth restaurant operations.

ADDITIONAL RESPONSIBILITIES – RESTAURANT CAPTAIN





- Supervise and guide the service team during shifts.
- Allocate sections and monitor staff performance.
- Conduct pre-shift briefings and communicate daily priorities.
- Ensure adherence to service sequence and operational SOPs.
- Monitor table turnover, guest feedback and service recovery.
- Coordinate with the restaurant manager, kitchen and bar teams.
- Train and mentor stewards and newly joined team members.

CANDIDATE PROFILE

- Previous experience in restaurants, hotels, cafés or casual dining establishments.
- Good communication and interpersonal skills.
- Strong guest orientation and service attitude.
- Basic knowledge of food and beverage service.
- Ability to work in a fast-paced restaurant environment.
- Positive attitude, teamwork and willingness to learn.
- Knowledge of POS operations will be an advantage.

EXPERIENCE GUIDELINES

- Restaurant Captain: 2–4 years
- Senior Steward: 1–2 years
- Steward: 0–1 year

Freshers with a positive attitude, good communication skills and a genuine passion for hospitality are welcome to apply.

YOUR HOSPITALITY JOURNEY STARTS HERE!

At STAQX, we don't just offer a job. We offer an opportunity to learn, develop your skills and build a long-term career in hospitality.

If you enjoy meeting people, creating memorable experiences and being part of a dynamic team, we would love to meet you.

Apply Now: Share your CV at [email protected] / +91-XXXXXXXXXX

STAQX – Great Food. Great People. Memorable Experiences.

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 CAPTAIN/STEWARD (Andheri)
🏢 SPICE GOA
📍 Andheri