JOB DESCRIPTIONPosition: Operations Specialist

Department: Operations
Employment Type: Full-Time
Experience: 1–3 Years (Preferred)
Salary: As per industry standards and candidate experience

1. Job Summary

We are looking for a detail-oriented and organized Operations Specialist to manage daily business operations, coordinate with internal departments, maintain operational records, and ensure smooth and efficient workflow. The ideal candidate should have good communication, coordination, problem-solving, and computer skills.

2. Key Responsibilities

- Manage and monitor daily operational activities.
- Coordinate with internal departments, clients, vendors, and other stakeholders.
- Maintain operational reports, records, and documentation.
- Track daily tasks, deadlines, and work progress.
- Identify operational issues and suggest process improvements.
- Prepare daily, weekly, and monthly MIS reports.
- Ensure proper data entry and maintain accurate records in Excel or other business systems.
- Monitor inventory, orders, service requests, or operational activities as applicable.
- Follow up with concerned teams to ensure timely completion of tasks.
- Assist management in planning, reporting, and implementing operational procedures.
- Ensure compliance with company policies and standard operating procedures (SOPs).




- Support administrative activities and other operational tasks assigned by management.

3. Required Skills

- Good verbal and written communication skills.
- Strong coordination and organizational abilities.
- Basic to advanced knowledge of MS Excel and MS Office.
- Good data management and reporting skills.
- Ability to multitask and manage priorities.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.

4. Educational Qualification

- Graduate in any discipline.
- Candidates with a background in Business Administration, Operations Management, or a related field will be preferred.

5. Experience

- 1–3 years of experience in operations, administration, coordination, or a similar role is preferred.
- Freshers with solid computer and communication skills may also apply.

6. Key Performance Indicators (KPIs)

- Timely completion of operational tasks.
- Accuracy of reports and documentation.
- Efficiency in interdepartmental coordination.
- Adherence to company policies and procedures.
- Reduction in operational errors and delays.
- Timely resolution of operational issues.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Operations Specialist (Mumbai)
🏢 ZV Steels
📍 Mumbai