Job Summary

Operate Azure connectivity services and restore standard network incidents across hosted environments.

Key Responsibilities

- Monitor and troubleshoot VNet, subnet, NSG, UDR, DNS, VPN, Private Endpoint, Load Balancer, Application Gateway and firewall connectivity.
- Support ExpressRoute, site-to-site VPN, carrier interconnects and hybrid routing for contact-center workloads.
- Investigate latency, jitter, packet loss, route asymmetry, firewall drops and DNS/private-endpoint failures.
- Use Network Watcher, packet capture and Wireshark for evidence-led diagnosis, including SIP and RTP traffic where needed.
- Implement Traffic Manager, Load Balancer and resilient routing patterns across regions.
- Automate repeatable network deployments using Terraform or Bicep and PowerShell or Python.
- Validate active-active paths, failover, disaster recovery and production readiness.
- Execute approved firewall, route, DNS and private connectivity changes using documented procedures.
- Use Network Watcher, connection troubleshooting,



flow logs and Azure Monitor evidence to isolate faults.
- Support SBC, ACS, API and D365 connectivity diagnosis with voice, platform and application teams.
- Maintain network diagrams, rule inventories, runbooks, known errors and shift handovers.

Skill Requirements

- Azure networking: VNet, peering, subnets, NSG, route tables, Private Link and Private DNS.
- Azure Firewall, VPN Gateway, Load Balancer, Application Gateway, Front Door and Network Watcher.
- TCP/IP, DNS, NAT, TLS, routing, packet capture and connectivity diagnostics.
- ITIL incident/change practices and PowerShell or Azure CLI.
- ExpressRoute and IPsec VPN design and troubleshooting.
- Practical exposure to Azure Communication Services and cloud contact-center connectivity.

Must Have Skill

Azure DevOps,Devops

Positive to Have Skill

Other Requirements

- AZ-700; AZ-104; CCNA or equivalent.
- Terraform Associate desirable

📌 Azure DevOps Lead Technical Consultant (India)
🏢 HCLTech
📍 India