About the Role:
We are looking for a Software Customer Support to support our B2B Salon Management Software. The candidate will assist salon clients with software-related queries, trainnings and day-to-day support.
Key Responsibilities:
- Handle customer queries related to our salon management software.
- Assist clients with software usage and basic troubleshooting.
- Identify and report software bugs/issues to the technical team.
- Maintain customer queries and support records.
- Coordinate with the Product & Tech team for issue resolution.
- Help clients understand and use different software features.
Requirements:
- Any Graduate
- Fresher or 0–1 year experience
- Good communication and problem-solving skills
- Basic understanding of Customer handling
- Comfortable communicating with B2B customers
- Willingness to learn and work in a rapid-paced environment
Location: Noida
Job Type: Full-time role
Interested person may contact on -+91-XXXXXXXXXX
Pay: ₹10,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
Application Question(s):
- What's your highest qualification?
- Do you have any experience in Client coordination?