Head - Operations, Pithampur, ACG Capsules

Date: Oct 20, 2026
Location: Pithampur, India
Company: ACG

Job Objective

- To be accountable for delivering on plan for production, assets capacity, manufacturing costs while maintaining quality standards.
- To be responsible for adherence on the production plan, production output, product quality, and on-time delivery.

Primary ResponsibilitiesStrategic and Planning

- Deliver on plan for production, assets capacity, manufacturing costs while maintaining quality standards.
- Monitor operations as per production plan and trigger corrective actions.

FunctionalOperations Management

- Oversee all systems and processes around capsule manufacturing, packing and printing.
- Track and optimize productivity of the plant. Support the Operations Head and CI&TT; head in implementing improvements.
- Ensure adherence to standards, metrics and performance targets to ensure effective return on assets.
- Ensure cost optimizations to the extent possible (gelatin wastage, power, water, and manpower) in operations.
- Ensure adherence to quality standards for all products and processes.
- Maintain budget volume of products as per plan and quality norms.
- Propose opportunities for increase in productivity in machines.
- Oversee inventory control of raw materials and finished good products.

Resource Management

- Oversee the resource allocation at the plant for optimum day-to-day operations.
- Ensure adherence to delivery on production plan, production output, product quality, and on-time delivery.
- Fully utilize assets to produce optimal results.
- Monitor machine running costs in the plant and ensure budgets are adhered to.

Supply Chain Management

- Ensure adherence of quality standards of key processes of purchase, logistics,



planning and stores.
- Review and approve negotiated prices and terms with suppliers, vendors, or freight forwarders.
- Ensure timely dispatch as per sales order.
- Ensure appropriate follow up and escalation in case of delays in material delivery or in dispatch.

EHS, Continuous Improvement, Maintenance and Engineering Services

- Ensure continued compliance with environmental and safety laws and regulations.
- Review safety initiatives to promote and enhance safe workplace and the well-being of employees.
- Identify needs relating to improvements in safety/ergonomics and developing and implementing solutions to these issues.
- Review data and analyse the same to identify improvement opportunities.
- Ensure routine calibration and maintenance requirements of machines and systems are fulfilled.
- Ensure the plant facility is fit and provide support/solutions when required.

Internal Processes

- Collect and analyse data to find cost saving opportunities.
- Sign off on plant planning of resources and machines as required.
- Liaison with EHS head to ensure adherence to plant safety procedures.
- Liaison with Central SCM to understand the production requirements.
- Ensure correct plant resource allocation.

People Development

- Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department.




- Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.
- Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities to enable readiness for higher roles.
- Actively participate in HR initiatives to drive overall employee engagement and motivation.
- Support capability development programs of ACPL and by identifying and recommending the training areas.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Key Result Areas

- Production Plan vs actual
- Capacity utilization
- On-time delivery
- Costs (actual vs budget) reduction
- Number of quality issues
- Completion rate of continuous improvement initiatives
- On-time and on-plan operationalization of recent products
- Compliance of environmental, health and safety laws and standards
- Adherence to maintenance standard procedures

Key InterfacesInternal Interfaces

- TT Team (Product operationalisation requirements, product Manuals)
- Global Plant QAQC Head (Quality checks, validation, documentation support)
- EHS (Compliance adherence)
- Supply Chain (Raw material and order status adherence)
- Quality & Regulatory Affairs (Quality checks, validation, documentation support)
- HR (Trainings, capability development)

External Interfaces

- ACPL Customers (Understanding of future needs, showing facilities to customers, managing visits)
- Regulators (Compliance related)

📌 Head - Operations, Pithampur, ACG Capsules Job Details | ACG (India)
🏢 ACG Worldwide
📍 India