Subject Matter Expert (Support&Ops) (India)

Subject Matter Expert (Support&Ops) (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Job Summary

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

- In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
- Certifications in ITAM, SAM, or ITIL are preferred.
- In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
- Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
- Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
- Depth knowledge on Publisher license metric.
- Knowledge of Generating and reviewing software compliance position report.
- Able to identify opportunities for software harvesting and optimization.
- Good Presentation skills
- Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

- Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
- Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
- Plan for renewals, renewal recommendations.
- Harvesting & Optimization etc.
- Day to Day SAM operation work (ELP Creation etc.)
- Resource building and Resource planning
- Training and Mentoring of the team.
- Escalation handling.

Key Responsibilities

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

- In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
- Certifications in ITAM, SAM, or ITIL are preferred.
- In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
- Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
- Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
- Depth knowledge on Publisher license metric.




- Knowledge of Generating and reviewing software compliance position report.
- Able to identify opportunities for software harvesting and optimization.
- Good Presentation skills
- Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

- Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
- Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
- Plan for renewals, renewal recommendations.
- Harvesting & Optimization etc.
- Day to Day SAM operation work (ELP Creation etc.)
- Resource building and Resource planning
- Training and Mentoring of the team.
- Escalation handling.

Skill Requirements

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

- In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
- Certifications in ITAM, SAM, or ITIL are preferred.
- In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
- Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
- Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
- Depth knowledge on Publisher license metric.
- Knowledge of Generating and reviewing software compliance position report.
- Able to identify opportunities for software harvesting and optimization.
- Valuable Presentation skills
- Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

- Responsible for implementing, configuring,



and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
- Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
- Plan for renewals, renewal recommendations.
- Harvesting & Optimization etc.
- Day to Day SAM operation work (ELP Creation etc.)
- Resource building and Resource planning
- Training and Mentoring of the team.
- Escalation handling.

Must Have Skill

Flexera - SOFTWARE ASSET MANAGEMENT,ServiceNow - SOFTWARE ASSET MANAGEMENT

Good to Have Skill

Other Requirements

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

- In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
- Certifications in ITAM, SAM, or ITIL are preferred.
- In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
- Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
- Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
- Depth knowledge on Publisher license metric.
- Knowledge of Generating and reviewing software compliance position report.
- Able to identify opportunities for software harvesting and optimization.
- Good Presentation skills
- Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

- Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
- Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
- Plan for renewals, renewal recommendations.
- Harvesting & Optimization etc.
- Day to Day SAM operation work (ELP Creation etc.)
- Resource building and Resource planning
- Training and Mentoring of the team.
- Escalation handling.

📌 Subject Matter Expert (Support&Ops) (India)
🏢 HCLTech
📍 India

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