Principal Systems Software Engineer

Location: BENGALURU, KARNATAKA, India
Job Identification: 345437
Job Category: Product and Research
Posting Date: 10/30/2026, 03:38 PM
Role: Individual Contributor
Job Type: Regular Employee
Security Clearance Required? No
Years of Experience: 6 to 10+ years
Visa / Work Permit Sponsorship: Not available for this position
Languages Required: English

Owns complex system modules and fleet automation workflows for Edge Cloud infrastructure; defines integration contracts across software, firmware, and hardware. Leads deep-dive investigations for incidents and hard faults; creates durable fixes and preventive controls, preferable with AI assistance. Designs performance, reliability, and fault-tolerance improvements for drivers, services, and provisioning pipelines at scale. Elevates code quality via reviews, patterns, and tooling; sets standards for observability, security, and compliance. Guides platform bring-up and diagnostics; collaborates with silicon, board, and firmware partners to validate end-to-end behavior. Designs and implements firmware components integrating diverse interfaces and protocols; diagnoses cross-domain issues (firmware/hardware/OS/ bootloaders).

ResponsibilitiesKey ResponsibilitiesSystems Software Development:

- Design, develop, and maintain complex system software modules for managing, monitoring, and provisioning computer servers, storage, networking, and GPU subsystems in a hyperscale environment.
- Utilize advanced knowledge to design, develop, and deploy software layers and tooling to automate hardware provisioning and onboarding of servers to a large-scale fleet.
- Play a significant role in platform bring-up, firmware updates, platform-level diagnostics, and complex cross-layer debugging.
- Diagnose and resolve complex issues across software, firmware, and hardware layers, working in DevOps and incident response paradigms to maintain reliability and availability.

Software Development and Coding:

- Design software solutions and analyze and identify requirements to achieve business and operational goals, sharing results with the manager upon completion.
- Adhere to and improve execution of all phases of the software development lifecycle; provide guidance and coaching to engineers to drive improvements.
- Utilize advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.
- Lead code reviews in multiple areas to help drive improvements.
- Conduct debugging and troubleshooting to identify and fix complex software issues.
- Develop fixes for identified issues.
- Implement comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.
- Conduct performance profiling and optimization of coding, build scalable solutions, and anticipate and resolve potential outcomes.
- Troubleshoot and resolve complex issues related to application programming interface (API) functionality and integration. Implement complex API versioning, lifecycle, and interoperability strategies.

Software Architecture - Software System Structural Design:





- Implement and contribute to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommend project or design scope.
- Provide technical guidance and coaching to less experienced developers in existing software architecture.
- Contribute to periodic reviews and ensure adherence to architectural standards.
- Collaborate with stakeholders and networks externally to ensure work aligns with software architecture.
- Implement complex performance optimization and scalability strategies in software design.
- Occasionally conduct technology research and evaluation for potential architectural changes that may have an impact on results for the team.

Issue/Defect Collaboration - Software Products Support:

- Collaborate with stakeholders to understand customer issues and align solutions.
- May provide advanced technical guidance and support to customers regarding customer-reported issues.
- Advocate for customers' interests and suggest product enhancements based on feedback.
- Provide input to ensure customer satisfaction through timely resolution of issues and effective communication.
- Identify and implement customer issue and/or defect handling and training processes.
- Investigate and troubleshoot complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).

Practices and Standards Compliance - Security and Compliance:

- Collaborate with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members.
- Participate in peer review processes, provide technical leadership, and ensure code quality and adherence to broad acceptance criteria during development, independently.
- Demonstrate and share advanced knowledge of industry best practices and apply them to software development processes.
- Implement complex secure coding practices to prevent security vulnerabilities.

Development Operations - System Maintenance:

- Perform periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion.
- Drive improvements, ensure automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.

Core ResponsibilitiesPlanning & Execution:

- Manage and coordinate moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative.
- Efficiently delegate, monitor, and prioritize work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.

Collaboration & Partnership:

- Collaborate across the organization to align on expectations and achieve shared objectives.




- Leverage understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs.
- Support inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.

Problem Solving:

- Identify and address moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices.
- Proactively escalate unresolved or critical issues with a thorough assessment and suggest potential solutions.
- Review, contribute to, and document problem-solving strategies.

Continuous Learning:

- Pursue learning opportunities to expand knowledge and skills and/or tools in new areas and stay abreast of the latest industry trends and best practices.
- Proactively seek and leverage ongoing feedback and training to improve skills.
- Coach and mentor junior team members, fostering continuous learning and knowledge sharing within and across teams.

Continuous Improvement:

- Develop ideas, recommend updates, and/or collaborate on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluate the impact on key stakeholders.
- Solicit feedback from others on ideas for alternative approaches and methods for continued improvement.

Performance and Development:

- Contribute to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.

About Us

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