Job Summary

Job Summary Network Data L1 Engineer with 3+ years of experience in LAN/Switch operations. Responsible for network monitoring, basic troubleshooting, incident/service request handling, connectivity validation, and escalation to L2/L3 teams within defined SLAs.

Key Responsibilities

Monitor LAN switches, ports, links, and network alerts. • Troubleshoot L1 LAN, VLAN, switch-port, and connectivity issues. • Perform basic switch/interface checks and connectivity validation. • Handle incidents and service requests within SLA. • Escalate complex issues to L2/L3 with troubleshooting details. • Support approved changes and maintain ticket/documentation updates. • Work in a 24x7 rotational support environment.

Skill Requirements

TCP/IP, OSI, Ethernet and LAN fundamentals. • VLAN, STP, trunking and switching concepts. • IP addressing, subnetting and basic routing. • Cisco or equivalent LAN switch knowledge. • Basic DNS, DHCP, ICMP and SNMP knowledge. • Network monitoring and troubleshooting tools. • Good troubleshooting, communication and documentation skills. • CCNA/equivalent knowledge preferred.

Must Have Skill

Network LAN/WAN mgmt

Valuable to Have Skill

Other Requirements

NA

📌 Senior Engineer Data - Network LAN/WAN (India)
🏢 HCLTech
📍 India