Senior Customer Service Advisor (Kaimanam)

Senior Customer Service Advisor (Kaimanam)

31 Oct
|
Pioneer Motors Trivandrum
|
Kaimanam

31 Oct

Pioneer Motors Trivandrum

Kaimanam

Job Responsibilities – Senior Service Advisor

- Handle customer inquiries and understand vehicle service requirements.
- Perform vehicle inspections and identify service needs.
- Prepare job cards and provide accurate service estimates.
- Explain repair requirements and costs to customers.
- Coordinate with technicians to ensure timely service completion.
- Monitor vehicle repair progress and delivery schedules.
- Ensure customer satisfaction and quality service.
- Handle customer complaints and provide effective solutions.
- Coordinate with the spare parts department for parts availability.
- Conduct vehicle delivery inspections and explain completed work.
- Follow up with customers for feedback and service reminders.
- Achieve service revenue and customer satisfaction targets.

Pay: ₹14,000.00 - ₹16,000.00 per month

Advantages:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Senior Customer Service Advisor (Kaimanam)
🏢 Pioneer Motors Trivandrum
📍 Kaimanam

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