Job Title: Office Manager cum Sales Head – Wholesale Operations

Company: RS Mannequins & HangersJob Location: Rajouri Garden, New DelhiJob Type: Full-timeExperience Required: 5–6 years minimum

Job Summary

RS Mannequins & Hangers is looking for an experienced and proactive Office Manager cum Sales Head to manage our wholesale sales operations, customer relationships, order processing, dispatch coordination, and payment follow-ups.

The ideal candidate should have robust experience in sales, preferably in wholesale trading or B2B sales, and be capable of independently managing daily customer communication and sales operations.

Key Responsibilities

1. Wholesale Sales & Customer Relationship Management

- Handle incoming sales calls and wholesale customer enquiries.
- Maintain strong relationships with existing wholesale customers and encourage repeat orders.
- Respond promptly to customer queries through WhatsApp groups and individual chats.
- Share product photographs, new arrivals, product details, prices, and updates with customers regularly.
- Follow up with customers to generate orders and achieve sales targets.
- Identify opportunities to increase sales and expand the existing customer base.

2. Order Management & Product Coordination

- Receive, record, and process customer orders accurately.
- Coordinate with the warehouse team to ensure product availability and timely order fulfilment.
- Ensure customers receive correct product information, pricing, and dispatch updates.
- Maintain proper records of orders, customer enquiries, and pending requirements.

3. Dispatch & Transport Coordination

- Coordinate daily dispatches with transport companies and goods transport operators.
- Communicate with drivers responsible for delivering goods to wholesale markets.
- Coordinate delivery schedules, dispatch details, and transportation requirements.
- Follow up on shipments and resolve delivery-related issues promptly.

4. Payment Follow-ups & Collection

- Regularly follow up with customers for pending payments and outstanding dues.




- Maintain updated records of customer payments and outstanding balances.
- Coordinate with the accounts team or management regarding collections and payment discrepancies.

5. Daily Office & Sales Operations

- Manage routine office activities related to wholesale sales and order fulfilment.
- Maintain organised customer, order, dispatch, and payment records.
- Provide regular updates to management on sales, pending orders, dispatches, and outstanding payments.
- Take ownership of daily responsibilities and ensure smooth coordination between customers, drivers, transporters, and the warehouse.

Candidate Requirements

- Minimum 5–6 years of relevant experience in sales, preferably in wholesale trading or B2B sales.
- Strong customer relationship management and order-closing skills.
- Excellent verbal communication and telephone-handling skills.
- Good working knowledge of WhatsApp, including managing customer groups and sharing product photographs and updates.
- Experience in order processing, dispatch coordination, logistics, and payment follow-ups.
- Ability to maintain records and manage multiple responsibilities independently.
- Strong organisational skills, attention to detail, and a responsible attitude.
- Experience in mannequins, garment accessories, hangers, apparel, retail supplies, or related trading businesses will be an advantage.

Preferred Candidate Profile

We are looking for someone who is dependable, commercially minded, and comfortable taking ownership of daily sales and operational responsibilities. The candidate should be able to maintain professional relationships with wholesale buyers while ensuring orders, dispatches, and payment collections are handled efficiently.

How to Apply

Interested candidates with relevant wholesale sales experience are invited to apply through Indeed with their updated resume and details of their previous sales experience.

Employment Type: Full-timeExperience: 5–6 years in sales (required)Work Location: On-site, Rajouri Garden, New Delhi

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Sales Office Manager (Delhi)
🏢 RS MANNEQUINS
📍 Delhi