Job Description

Receptionist Cum Admin

About Artha Energy Resources

Artha Energy Resources is a developer and owner of Solar Energy Projects, providing IPP, EPC, and O&M; solutions to C&I; customers across 19 states in India.

Role Overview

The Receptionist & Office Administrator will be responsible for managing the front desk and ensuring a qualified experience for visitors, while supporting smooth and efficient day-to-day office operations. The role will involve office administration, vendor coordination, hospitality, discipline management, pantry and support staff supervision, IT asset coordination, and selected HR support activities.

Reports To: Managing Partner

Location: Office No. 5, 1st Floor, Surya Mahal Building, B Bharucha Road, Kala Ghoda, Fort, Mumbai, Maharashtra – 400013

Success Definition:

The office operates smoothly with professional front-desk management, strong discipline, efficient vendor coordination, effective support services, and a professional workplace environment.

Key Responsibilities

1. Front Desk & Reception Management

- Greet and assist all visitors professionally.

- Ensure guest waiting time is maintained below 5 minutes.

- Maintain accurate visitor records.

- Handle incoming calls and route them appropriately.

- Ensure the reception area remains clean, organized, and presentable.

2. Office Administration

- Maintain office supplies, stationery, and inventory.

- Coordinate housekeeping, maintenance, and general office services.

- Maintain courier records and logs.

- Monitor office infrastructure and ensure timely resolution of issues.

- Ensure essential office services remain functional with minimum disruption.

3. Vendor Management

- Source and evaluate vendors,



obtaining a minimum of 3 quotations wherever applicable.

- Maintain an updated vendor database.

- Negotiate pricing and service terms.

- Coordinate AMC and other service vendors.

- Monitor vendor performance and service quality.

4. Invoice & Billing Coordination

- Collect and verify vendor invoices.

- Maintain proper invoice and supporting documentation.

- Coordinate with Accounts for timely payment processing.

- Track invoice status and payment due dates.

5. Office Discipline & Decorum

- Support punctuality and workplace discipline.

- Monitor compliance with the company's dress code and office guidelines.

- Maintain professional workplace standards and office decorum.

- Escalate recurring discipline-related concerns to the reporting manager.

6. Guest Experience & Hospitality

- Prepare meeting rooms before scheduled meetings.

- Ensure meeting rooms are clean, organized, and fully equipped.

- Provide professional hospitality to guests and visitors.

- Arrange refreshments as required.

7. HR Support Activities

- Coordinate onboarding and induction programs for new joiners in coordination with the HR team.

- Support employee engagement activities and initiatives in coordination with HR Operations.

- Assist HR Operations with employee communication, coordination, documentation, and other administrative activities as required.





- Coordinate with relevant departments to ensure a smooth joining experience for new employees.

- Perform any other HR-related tasks assigned by the HR Operations team.

8. IT Asset Management & Coordination

- Maintain accurate inventory of mobiles, laptops, and IT accessories.

- Track asset issuance, returns, and handovers during onboarding and offboarding.

- Coordinate with IT vendors for repairs, replacements, and troubleshooting with help of IT Manager.

- Maintain proper documentation and records of all IT assets.

- Ensure timely recovery and handover of IT assets during employee separation.

9. Pantry & Office Support Team Management

- Manage pantry operations, including stock, quality, hygiene, and availability.

- Supervise office boys and allocate daily tasks.

- Ensure timely meeting refreshments and daily office service readiness.

- Monitor discipline, attendance, and performance standards of support staff.

- Ensure support staff maintain professional conduct and service standards.

Key Deliverables

- Professional guest experience
- Fully functional office with zero downtime
- Disciplined office environment
- Accurate IT asset tracking
- Efficient vendor and pantry management

KPIs

- Guest waiting time
- Admin uptime
- Invoice turnaround time
- Vendor efficiency
- Cleanliness and discipline feedback
- Asset tracking accuracy

Skills & Competencies

- Communication skills
- Negotiation ability
- Basic accounting knowledge
- Multitasking ability
- Qualified etiquette

Behavioural Expectations

- Presentable and professional
- Proactive and accountable
- Detail-oriented

📌 Receptionist Cum Admin ( Receptionist & Office Administrator) (Mumbai)
🏢 Artha Energy Resoures
📍 Mumbai