31 Oct
|
Hucon Solutions India Private
|
Hyderabad
31 Oct
Hucon Solutions India Private
Hyderabad
Description
We are seeking a dedicated Customer Service Representative to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service. You will be responsible for providing top-notch support to our customers and ensuring their satisfaction.
Responsibilities
- Provide exceptional customer service via phone, email, and chat support.
- Assist customers with inquiries regarding products and services.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes and procedures.
Skills and Qualifications
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving abilities and attention to detail.
- Proficient in using customer service software and Microsoft Office Suite.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong interpersonal skills and ability to build rapport with customers.
Skills: Basic Troubleshooting, Problem Solving, Time Management, Multitasking, Active Listening, Conflict Resolution
Experience: 0.00-0.00 Years
Education: Chartered Accountancy (C.A), Bachelor Of Computer Application (B.C.A), Master OF Business Administration (M.B.A), Master of Tax Accounting, Master in Computer Application (M.C.A), Master of Accounting, Bachelor of Applied Science (BAS), Master of Commerce (M.Com), Bachelor of Business Administration (B.B.A), Master of Professional Accountancy (MPA), Bachelor of Computer Science (BCS), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Bachelor of Business Management (BBM), 12th Class (XII), Bachelor of Arts (B.A), Bachelor of Fine Arts (B.F.A), Bachelor of Liberal Arts (BLA/ALB), Post Graduate Diploma in Computer Applications (PGDCA), Chartered Accountancy Inter (C.A Inter), ICWA Inter, B.Sc. (Hons.), ICWA (CMA), Bachelor of Design (B.Des.)
📌 Customer Service (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad