31 Oct
|
Hesse International
|
Kottayam
31 Oct
Hesse International
Kottayam
*Company Accommodation*
Hesse is looking for a confident, empathetic and highly professional Candidate Relations Executive to build strong relationships with candidates throughout their journey with us.
Key Responsibilities:
- Regularly interact with candidates and ensure they feel comfortable and well supported
- Understand concerns, expectations and feedback during the coaching period
- Build confidence and positively engage candidates who may be anxious about their examination
- Proactively identify dissatisfaction or service-related concerns and coordinate with the relevant team for resolution
- Follow up with candidates before and after their examinations
- Maintain solid relationships with doctors, nurses, pharmacists and other healthcare professionals
- Collect candidate feedback and communicate important concerns to management
- Encourage satisfied candidates to share genuine Google reviews
- Coordinate testimonials, success stories and Instagram shares/tags
- Encourage referrals and recommendations from satisfied candidates
- Maintain relationships with successful candidates after completion of the program
- Support Hesse in creating a strong professional candidate community and positive brand experience
Ideal Candidate:
- Excellent communication and interpersonal skills
- Good spoken English
- Friendly, confident and approachable personality
- Strong listening and relationship-building skills
- Ability to communicate professionally with doctors and other healthcare professionals
- Empathetic and capable of handling concerns calmly and diplomatically
- Presentable, organized and proactive
- Comfortable requesting feedback, testimonials, reviews and referrals in a professional manner
This is not a sales or telecalling role. The primary responsibility is to make every candidate feel professionally cared for, heard and valued throughout their experience with Hesse.
Join Hesse, Kottayam.
Pay: ₹17,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Application Question(s):
- Are you confident communicating professionally with doctors and other healthcare professionals, understanding their concerns and building a comfortable relationship with them?
- Are you comfortable regularly interacting with candidates, collecting feedback, resolving concerns through internal coordination, and professionally requesting Google reviews, testimonials and referrals from satisfied candidates?
Work Location: In person
📌 Candidate Relations Executive (Kottayam)
🏢 Hesse International
📍 Kottayam