Company Description Hitachi Lift India Pvt. Ltd., a wholly owned subsidiary of Hitachi, Ltd., Japan, provides elevators, escalators, and moving walkways for India’s evolving buildings and urban infrastructure. Combining Hitachi’s global engineering expertise with local market insight, the company delivers vertical mobility solutions focused on safety, reliability, comfort, efficiency, and advanced technology. Its solutions support diverse environments, including residential, commercial, hospitality, healthcare, transportation, and high‑rise developments. From high‑speed elevators and destination control systems to energy‑efficient and modernization technologies, Hitachi Lift India aligns engineering capabilities with the needs of India’s built environment. The company views vertical mobility as a core part of how people experience and interact with buildings. Role Description This full-time on-site Key Account Manager role is based in Gurugram and focuses on managing strategic customer relationships for Hitachi Lift India. The Key Account Manager is responsible for developing and executing account plans, monitoring performance against targets, and identifying growth opportunities within assigned key accounts. Daily tasks include coordinating with internal teams to ensure timely proposals, installation, service support, and issue resolution, while maintaining high standards of customer satisfaction.



The role involves regular meetings with clients, preparation of sales forecasts and reports, negotiation of contracts and commercial terms, and tracking market trends relevant to vertical mobility solutions. The Key Account Manager collaborates closely with sales, operations, and technical teams to support long-term partnerships and sustainable business growth. Qualifications
• Strong account management capabilities, including experience handling key accounts and building long-term client relationships.
• Solid analytical skills to interpret data, prepare performance reports, and support business planning and forecasting.
• Proven customer service orientation, with the ability to address client needs, manage expectations, and resolve issues promptly.
• Experience in business planning, including developing account strategies, sales plans, and revenue growth initiatives.
• Excellent communication, negotiation, and presentation skills, with proficiency in MS Office tools.
• Ability to work in office in Gurugram, collaborate with cross-functional teams, and manage multiple priorities.
• Prior experience in B2B sales or account management, preferably in elevators, construction, infrastructure, or related industries.
• Bachelor’s degree in Business, Engineering, or a related field; an MBA or equivalent postgraduate qualification is an advantage.

📌 Key Account Manager (Gurugram)
🏢 Hitachi Lift India
📍 Gurugram