* Handle inbound and outbound customer calls.
* Respond to customer inquiries.
* Schedule, confirm, and reschedule appointments.
* Follow up with existing and prospective clients.
* Resolve customer complaints professionally and escalate issues when needed.
* Maintain accurate customer records in CRM software.
* Coordinate with nutritionists, therapists, and clinic staff.
* Inform customers about ongoing offers and membership renewals.
* Ensure high levels of customer satisfaction and retention.
* Excellent verbal and written communication.
* Valuable customer service and interpersonal skills.
* Ability to handle customer concerns calmly and professionally.
* Basic computer knowledge (MS Office, CRM software).
* Time management and multitasking abilities.
* Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.
📌 Customer Care Executive (Coimbatore)
🏢 Minus Clinic Official
📍 Coimbatore
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