31 Oct
|
Etherea Coworking
|
Noida
31 Oct
Etherea Coworking
Noida
Company Description Etherea Coworking is a premium workspace in Alphathum, Bhutani Infra, Sector 90, Noida, designed to support entrepreneurs, startups, freelancers, and professionals with a productive and inspiring environment. The space offers flexible membership options, high-speed internet, ergonomic workstations, private meeting rooms, and a vibrant professional community. Etherea focuses on creating modern, cooperative workspaces that help businesses grow while delivering strong value for money through transparent pricing and scalable solutions. The company’s mission is to transform real estate into beautiful, multifunctional workspaces that enhance work-life experience and support efficient business scaling. Team members join a community of self-driven innovators and growth-focused professionals. Role Description The Community Executive is a full-time, on-site role based at Etherea Coworking in Noida. This role is responsible for managing day-to-day community operations, including welcoming members and visitors, handling inquiries, and ensuring a smooth onboarding experience for new clients. The Community Executive will coordinate workspace allocations, oversee meeting room bookings, and support event planning and member engagement activities that strengthen the community. The role involves maintaining high standards of facility presentation, liaising with vendors or building management as needed, and gathering member feedback to improve services.
The Community Executive will also support basic administrative tasks such as reporting, documentation, and assisting the sales or operations team with tours and client communication.
* Front Desk & Visitor Management: Manage reception, calls, visitors, meeting rooms, and front-office activities.
* Client Relationship Management: Handle client coordination, onboarding, check-ins, support, retention, renewals, and VIP clients.
* Feedback & Complaints: Conduct CSAT surveys, track feedback, manage complaints/escalations, and ensure timely resolution.
* Events & Community Engagement: Plan and execute events, networking sessions, workshops, and community activities.
* Meeting Room & Workspace Management: Manage bookings, utilization, workspace requirements, and readiness of common areas.
* Operations Coordination: Coordinate with Sales, Operations, Finance, Admin, Security, Housekeeping, vendors, and other teams.
* MIS & Reporting: Maintain client/event/CSAT/complaint/renewal MIS, databases, trackers, and monthly management reports.
* Client Retention & Community Growth: Improve client satisfaction, engagement, retention, renewals, and overall community experience. KPIs: CSAT, client satisfaction, response & resolution time, engagement, event execution, retention, operational efficiency, and MIS accuracy.
• Freshers can also apply
📌 Community Executive (Noida)
🏢 Etherea Coworking
📍 Noida