- Opportunity to lead HR Operations in a GCC set up.
- Leadership role.

About Our Client

Organisation is a GCC.

Job Description

HR Operations Leadership

- Lead the end-to-end HR Operations function, ensuring efficient, scalable, and compliant processes.
- Develop and implement operational strategies, policies, SOPs, and governance frameworks aligned with business objectives.
- Drive continuous improvement initiatives, automation, digitization, and process standardization across HR operations.
- Establish and monitor SLAs, KPIs, operational metrics, and service delivery excellence.

Payroll Management

- Oversee monthly payroll processing ensuring 100% accuracy, compliance, and timely disbursement.
- Partner with payroll vendors, finance, tax, and compliance teams to ensure seamless payroll execution.
- Ensure compliance with statutory deductions including PF, ESI, PT, TDS, gratuity, bonus, and labor regulations.
- Manage payroll audits, reconciliations, statutory filings, and reporting requirements.

Employee Lifecycle Management

- Own and manage the complete employee lifecycle from hire to retire.
- Ensure accurate employee data management and transactions across new hires, promotions, transfers, compensation changes, organizational changes, leave management and separation processing.
- Drive process efficiencies through workflow automation and governance.

Onboarding & Employee Experience

- Design and manage seamless onboarding programs for recent employees.
- Ensure completion of joining formalities, documentation, background verification, induction, system access, and policy compliance.
- Collaborate with Talent Acquisition, IT, Admin, and Business Leaders to deliver a superior onboarding experience.

Offboarding & Separation Management

- Manage end-to-end employee separation processes.
- Ensure accurate full-and-final settlements, exit documentation, compliance clearances, and asset recovery.




- Monitor attrition trends and separation metrics while partnering with HRBP teams on process improvements.

Oracle HCM Administration

- Act as the functional leader for Oracle HCM operations.
- Manage employee records, workflows, approvals, reporting, system audits, and data integrity.
- Partner with HRIS and technology teams to implement enhancements, integrations, and process automation.
- Drive adoption of self-service and manager-service capabilities.

Compliance & Governance

- Ensure full compliance with applicable labour laws, statutory regulations, and internal governance requirements.
- Lead compliance audits and risk assessments.
- Maintain statutory registers, documentation, contractual compliance, and HR record management.
- Partner with legal, finance, and audit teams on regulatory matters.

HR Shared Services & Backend Operations

- Oversee HR administration and backend operations supporting the employee population.
- Establish robust service delivery models and operational controls.
- Drive operational excellence through Lean, Six Sigma, and process optimization methodologies.
- Ensure high-quality employee support through ticketing and case management processes.

People Leadership

- Build, mentor, and lead high-performing HR Operations teams.
- Foster a customer-centric and compliance-focused culture.
- Drive capability building, succession planning, and performance management within the function.

The Successful Applicant

Experience

- 15-20 years of progressive HR experience with at least 8-10 years in HR Operations leadership roles.
- Prior experience managing HR Operations within a GCC, Shared Services Center, Captive, IT Services, or multinational organization.
- Proven experience handling large employee populations and complex operational environments.

What's on Offer

- Permanent role based in Ahmedabad.

If this role fits your experience, you can apply for the role.

Quote job ref: JN-102026-7137389

📌 General Manager - HR Operations | GCC (Ahmedabad)
🏢 Michael Page
📍 Ahmedabad