Work Location: Novel Tech Park, Kudlu Gate, Bengaluru
Office Relocation: The office is expected to relocate to Electronic City within the next 4–5 months.
CTC: 3–4 LPA for freshers. Compensation is negotiable for experienced candidates.
Work Details
- Shift Timings: Rotational day shifts starting at 8 AM, 9 AM, 10 AM, or 11 AM (8-hour shifts).
- Working Days: 6 days a week.
- Weekly Off: Rotational weekly off.
- Languages Required: Kannada and English (Kannada fluency is mandatory).
Roles and Responsibilities
1. Make outbound calls to collect customer feedback about the company's services.
2. Identify and understand interested and non-interested customers.
3. Generate quality leads as per sales protocols.
4. Handle incoming calls and address customer queries and concerns patiently and professionally.
5. Maintain accurate records of all incoming and outgoing calls.
6. Build and maintain positive relationships with prospects.
7.
Adhere to company information security guidelines.
Requirements and Skills
1. PUC (10+2) qualified or graduates (or equivalent qualifications).
2. Prior experience in tele-sales or a similar role is preferred.
3. Basic computer knowledge.
4. Understanding of diverse cultural backgrounds and perspectives.
5. Ability to adapt communication styles to different situations.
6. Excellent interpersonal, communication, research, and record-keeping skills.
7. Healthcare industry experience is preferred.
Role Details and Key Information
- SIM Card: Provided by the company.
- Leads: Provided by the company.
- Targets: This is a target-based role.
- Minimum Target Achievement: Candidates are expected to achieve at least 60% of the assigned target.
- Incentives: Slab-wise incentives are provided based on performance.
- Interview Process: Only one round of virtual interview.
- Language Requirement: Fluency in Kannada is mandatory.