- 24x7 monitoring and support of the backup environment.
- Daily health checks of the Cohesity infrastructure.
- Incident management, including:
- - Ticket creation and tracking.
- Routing issues to the appropriate support teams.
- Vendor coordination and follow-up.
Key Responsibilities
L1 Responsibilities
- 24x7 monitoring and support of the backup environment.
- Daily health checks of the Cohesity infrastructure.
- Incident management, including:
- - Ticket creation and tracking.
- Routing issues to the appropriate support teams.
- Vendor coordination and follow-up.
Skill Requirements
L1 Responsibilities
- 24x7 monitoring and support of the backup workplace.
- Daily health checks of the Cohesity infrastructure.
- Incident management, including:
- - Ticket creation and tracking.
- Routing issues to the appropriate support teams.
- Vendor coordination and follow-up.
Must Have Skill
EMC Data Domain,Symantec Backup Exec,Veritas NetBackup