- Welcome patients and visitors and ensure a friendly reception experience.
- Handle incoming phone calls, WhatsApp enquiries and patient queries.
- Schedule, reschedule and confirm patient appointments.
- Register new patients and maintain accurate patient records.
- Coordinate with physiotherapist regarding patient appointments and treatment schedules.
- Manage patient check-ins and ensure smooth patient flow.
- Handle consultation and treatment fee collections through cash, UPI and other payment modes.
- Generate bills and receipts and maintain daily payment records.
- Follow up with patients regarding upcoming appointments and missed visits.
- Maintain patient attendance, appointment and follow-up registers.
- Prepare daily patient visit and collection reports.
- Maintain the cleanliness and organisation of the reception and waiting areas.
- Monitor stationery and basic clinic supplies and coordinate replenishment.
- Maintain confidentiality of patient information and medical records.
- Perform general administrative and front-office duties as assigned by the clinic management.
This is a part time position with limited working hours. The candidate is required to be present at the clinic only during the evening shift, from 5:00 PM to 8:00 PM.
Pay: ₹5,000.00 - ₹8,000.00 per month
Work Location: In person
📌 Front office / Receptionist – Physiotherapy Clinic (Mogappair)
🏢 NA Physio Centre
📍 Mogappair
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