Job Description

A. Sales & Revenue Generation

- Achieve assigned sales targets and contribute to the overall revenue objectives of the hotel.

- Identify and develop current business opportunities across corporate, leisure, travel trade, MICE, and other relevant market segments.

- Promote the hotel’s rooms, restaurants, banqueting facilities, meeting spaces, and other services.

- Prepare sales proposals, quotations, contracts, and presentations in line with the hotel’s pricing strategy and policies.

- Negotiate rates and commercial terms with clients while safeguarding the hotel’s profitability.

- Monitor market trends, competitor activities, and business opportunities to recommend suitable sales initiatives.

B. Client Relationship Management

- Build and maintain strong relationships with corporate clients, travel agents, tour operators, event planners, and key business partners.

- Conduct regular client meetings, sales calls, site inspections, and familiarisation visits.

- Ensure timely follow-up on enquiries, proposals, and prospective business opportunities.

- Handle client feedback and coordinate with relevant departments to ensure seamless service delivery.

- Develop existing accounts to maximise repeat business and long-term revenue potential.

C. Business Development & Account Management

- Identify prospective accounts and expand the hotel’s corporate and business travel portfolio.

- Maintain an updated database of clients, prospects, and key contacts.

- Prepare account development plans and sales action plans for assigned market segments.

- Track sales leads, conversion ratios, account production, and business generated.





- Explore opportunities for strategic partnerships, promotional tie-ups, and new revenue streams.

D. Coordination & Operations

- Coordinate with Front Office, Reservations, Revenue Management, Food & Beverage, and Banquets to ensure effective execution of client requirements.

- Work closely with the Revenue Management team to ensure appropriate pricing, availability, and inventory utilisation.

- Ensure accurate documentation of client agreements, negotiated rates, sales activities, and business commitments.

- Participate in sales meetings, revenue reviews, and business planning sessions.

- Support the planning and execution of promotional campaigns, client events, and sales initiatives.

E. Reporting & Administration

- Prepare daily, weekly, and monthly sales activity reports as required.

- Maintain accurate records of sales calls, client visits, enquiries, proposals, and confirmed business.

- Monitor individual performance against assigned targets and key performance indicators.

- Provide regular updates on the sales pipeline, market intelligence, and business forecasts to the reporting manager.

- Ensure compliance with hotel policies, brand standards, and established sales procedures.

F. Guest Experience & Brand Standards

- Represent the hotel professionally during client interactions, meetings, and industry events.

- Deliver personalised and high-quality service in line with five-star hospitality standards.

- Maintain confidentiality of client information, negotiated rates, and commercial agreements.

- Uphold the hotel’s brand image and ensure all sales activities reflect its service philosophy.

📌 Assistant Manager - Sales (Delhi)
🏢 Radisson Hotel Group
📍 Delhi