31 Oct
|
Tasks Expert
|
India
31 Oct
Tasks Expert
India
Outbound Calling Agent | Immediate Joiners Company: Tasks Expert Position: Outbound Calling Agent
Experience:
2+ Years Employment Type: Full-Time Work Mode: Hybrid
Salary:
₹22,500 – ₹45,000 per month CTC (based on experience, assessment and assigned level) Joining: Immediate Joiners Preferred About Tasks Expert Tasks Expert is a global virtual assistant and business outsourcing services provider, supporting businesses across the USA, UK, Canada and Australia since 2017. We are looking for experienced, confident and result-oriented Outbound Calling Agents who can communicate professionally with international clients, manage outbound calling campaigns and maintain accurate customer records.
Key Responsibilities
• Make professional outbound calls to prospects and existing customers.
• Conduct follow-up calls, appointment confirmations and customer re-engagement campaigns.
• Qualify potential leads based on predefined criteria and calling scripts.
• Schedule appointments and coordinate follow-up activities.
• Maintain accurate call logs, dispositions and customer information in CRM systems.
• Handle objections professionally while maintaining a positive customer experience.
• Follow company scripts, standard operating procedures and quality guidelines.
• Meet assigned calling productivity, accuracy and quality standards.
• Collaborate with internal teams to ensure timely customer communication. Required Skills & Qualifications
• Minimum 2 years of experience in outbound calling, international voice processes, telecalling or related customer outreach roles.
• Excellent spoken English and professional communication skills.
• Experience communicating with international customers, preferably US, UK, Canadian or Australian clients.
• Familiarity with CRM software, call management tools and appointment scheduling.
• Strong listening, interpersonal and objection-handling skills.
• Ability to maintain accurate records and manage multiple follow-ups.
• Comfortable working with calling scripts and performance targets.
• Self-motivated, detail-oriented and able to work independently.
• Willingness to work in international shifts. Working Schedule & Model
• US / Canada Shift: 6:30 PM – 3:30 AM IST
• UK / Europe Shift: 1:30 PM – 10:30 PM IST
• Australia / APAC Shift: 5:00 AM – 2:00 PM IST Hybrid working arrangement with 2 office days per week and remaining days working from home, subject to company requirements.
What We Offer
• Competitive, structured salary based on experience and assessment.
• Opportunities to work with international businesses.
• Professional training and skill development.
• Career progression from Junior to Senior, Lead, Expert and Specialist levels.
• PF, ESIC (where applicable) and statutory advantages.
• Supportive team environment and structured onboarding.
• Additional ₹2,000 monthly allowance for the Australia / APAC shift.
How to Apply
Interested candidates with 2+ years of relevant experience who are available to join immediately are encouraged to apply through our official careers page. Apply Here: https://jobs.tasksexpert.com/roles/outbound-calling-agent.html Join Tasks Expert and grow your career with international business opportunities.
📌 Outbound Calling Agent (India)
🏢 Tasks Expert
📍 India