Company Description Wild Sugar Patisserie & Cafe is a premium dessert and café brand that began in Belagavi in 2013 and has expanded to locations in both Belagavi and Pune. The brand offers patisserie items such as cakes, pastries, and desserts, alongside café favorites, modern Indian sweets, and savory options with a focus on taste and a lighter feel. Wild Sugar also specializes in festive and corporate gifting, serving HR, admin, and procurement teams seeking memorable food experiences for their teams and clients. With outlets across key neighborhoods and a central kitchen and office in Udyambag, Belagavi, the brand is growing and values people who care deeply about good food and building a high-quality food experience. Role Description The Operations Manager is a full-time, on-site role based in Maharashtra, India, responsible for overseeing daily café and patisserie operations across outlets. This role includes managing staff scheduling, supervising service standards, and ensuring consistent product quality from the kitchen to the customer. The Operations Manager will monitor inventory levels, coordinate with procurement, and optimize supply chain processes to minimize waste and maintain cost efficiency. They will implement and improve operational procedures, uphold hygiene and safety standards, and support smooth execution of festive and corporate gifting orders.



The role also involves collaborating with leadership on performance reporting, troubleshooting operational issues, and supporting training and development of team members. Qualifications
• Experience in food service or hospitality operations, with proven ability to manage day-to-day café or restaurant workflows.
• Strong people management skills, including team supervision, scheduling, conflict resolution, and staff training.
• Operational planning and organizational skills, including inventory management, vendor coordination, and process optimization.
• Customer service orientation, with a focus on service quality, guest experience, and handling feedback professionally.
• Knowledge of food safety, hygiene standards, and basic compliance requirements in a food production or café environment.
• Comfort with using basic digital tools for reporting, communication, and order tracking.
• Excellent communication skills in English; proficiency in local languages (Marathi, Hindi, Kannada) is an advantage.
• Ability to work on-site, adapt to a fast-paced setting, and travel between locations as needed.
• Prior experience as an operations supervisor/manager in F&B;, retail, or hospitality is preferred.
• Diploma or degree in hospitality management, business, or a related field is beneficial but not mandatory.

📌 Operations Manager (Belagavi)
🏢 Wild Sugar Patisserie and Cafe
📍 Belagavi