Key Responsibilities
Facilities Operations ● Oversee the maintenance, cleanliness, and functionality of multiple facilities, including common areas, meeting rooms, HVAC systems, lighting, restrooms, and office equipment. ● Conduct regular facility inspections and ensure prompt closure of observations and maintenance issues. ● Coordinate preventive and corrective maintenance activities with vendors and service providers. ● Ensure adherence to safety standards, emergency preparedness protocols, and company policies. Team Supervision & People Management ● Lead and supervise Supervisors, Housekeeping Staff, Chambermaids, and support teams across multiple locations. ● Monitor attendance, grooming, discipline, productivity, and performance of site teams. ● Conduct team briefings, training sessions, and periodic performance reviews. ● Ensure optimum manpower deployment and operational coverage across facilities. Vendor & Contractor Management ● Coordinate with housekeeping, security, maintenance, pest control, and other service providers. ● Monitor vendor performance and ensure service levels are consistently achieved. ● Resolve vendor-related issues and escalate concerns when required. Client & Stakeholder Coordination ● Act as a key point of contact for facility-related concerns and operational escalations. ● Coordinate with internal stakeholders to ensure seamless service delivery.



● Maintain a qualified and customer-focused approach while handling complaints and escalations. Inventory & Asset Management ● Manage inventories of consumables, housekeeping supplies, pantry items, uniforms, and operational materials. ● Ensure timely procurement and replenishment of stock. ● Maintain records of assets and operational equipment through asset tagging and reconciliation. Reporting & Compliance ● Prepare daily, weekly, and monthly operational reports. ● Ensure compliance with health, safety, statutory, and company requirements. ● Support audits and maintain accurate operational documentation. Qualifications &

Experience:
● Bachelor's Degree or Diploma in Facilities Management / Hospitality Management. ● 1–6 years of experience in Facilities Management, Hospitality, Commercial Real Estate, Co-working, or Corporate Administration. ● Experience managing multiple facilities and large housekeeping/support teams. Skills & Competencies: ● Strong leadership, team handling, and supervisory skills. ● Good technical understanding of building systems, maintenance practices, and vendor management. ● Excellent communication, interpersonal, and stakeholder management skills. ● Ability to remain composed under pressure and effectively manage operational escalations. ● Proficiency in MS Office and facility management tools.

📌 Customer Relations Executive (Pune)
🏢 Urban Vault
📍 Pune