Company Description Sutherland is an AI-driven business transformation partner that helps global enterprises, including several Fortune 500 companies, build, run, and continuously improve their operations. The organization combines artificial intelligence, automation, cloud computing, product engineering, and advanced analytics to deliver measurable outcomes. By both running complex, mission-critical processes and engineering AI-led solutions, Sutherland enables clients to move beyond pilots to scalable, governed implementations. Its strength lies in blending digital and product engineering, R&D;, and deep operational expertise to create production-grade solutions rooted in real business environments. Sutherland is focused on driving efficiency, enhancing customer experiences, and achieving reliable business results. Roles &

Responsibilities:
• Customer handling
- Translate technical terms into easy, actionable steps for non-technical users.




• Assist users via inbound voice calls.
• Processing requests: Handle customers who approaches with technical issues in smart devices. Skills Required:
• Candidate must have excellent communication skills,
• Candidates' withe 6 months+ experience in International voice is mandatory
• Should hold basic technical skills like troubleshoot, Wi-Fi connection, handle smart device connectivity issue.
• Candidate must have the ability to learn new things
• And should be flexible with shifts (Predominantly night shift)
• Clear verbal and written proficiency paired with active listening and patience. *CTC varies based on the experience Interview Process:
• HR Interview
• Manager Interview
• Assessment

📌 International Voice Support (India)
🏢 Sutherland
📍 India