Job Overview

The Sales Coordinator / CRM Executive will support the sales team by maintaining customer records, coordinating enquiries and follow-ups, preparing sales reports and ensuring that sales activities are properly documented.

Key Responsibilities

- Maintain and update the company's CRM system and customer database.
- Record incoming enquiries, leads, follow-ups and sales opportunities.
- Assign and track leads for the relevant sales executives.
- Monitor pending follow-ups and remind the sales team of scheduled activities.
- Prepare daily, weekly and monthly sales reports.
- Track quotations, proposals, purchase orders and order status.
- Coordinate with Accounts regarding invoices, payment status and collections.
- Maintain records of customer meetings, calls and communications.
- Coordinate internal meetings and sales review documentation.
- Ensure that sales data is accurate and reports are submitted on time.
- Support management with sales performance summaries and pipeline updates.

Required Qualifications





- Bachelor's degree in Commerce, Business Administration or a related field.
- 0–2 years of experience in sales coordination, CRM administration, MIS or office administration preferred.
- Freshers with strong Excel and organizational skills may be considered.

Required Skills

- Good knowledge of MS Excel, Word and email.
- Familiarity with CRM software and reporting tools.
- Solid organizational and documentation skills.
- Attention to detail and data accuracy.
- Good communication and coordination skills.
- Ability to manage multiple tasks and deadlines.

Performance Indicators (KPIs)

- Accuracy and completeness of CRM records.
- Timely submission of sales reports.
- Follow-up tracking and lead assignment efficiency.
- Accuracy of quotation and order records.
- Timely coordination of sales and collection updates.

Pay: Up to ₹20,000.00 per month

Work Location: In person

📌 Sales Coordinator (Kozhikode)
🏢 Ceapay
📍 Kozhikode