- Coordinate with the Sales team to manage customer enquiries, prepare quotations, and maintain sales documentation.
- Lead Management: Monitor and respond to incoming leads and enquiries, qualify them based on business requirements and potential opportunities, and assign qualified leads to the concerned Sales team members for further follow-up and conversion.
- Prepare, maintain, and share quotations, proforma invoices, sales orders, and other sales-related documents.
- Follow up on quotations, address customer queries, and forward relevant information to the Sales team.
- Act as a coordination point between customers and the internal Sales team, supporting the conversion of enquiries into orders.
- Create sales orders in the ERP/CRM system and ensure that all required documentation is complete and accurate.
- Coordinate with Production, Purchase, Stores, Quality, Accounts, and Dispatch teams to ensure timely order execution.
- Follow up on production status, product availability, and order processing to ensure timely fulfilment.
- Coordinate with the Dispatch team to ensure the timely dispatch of customer orders.
- Verify the availability and accuracy of dispatch documents, including invoices, packing lists, delivery challans, and e-way bills, wherever applicable.
- Monitor and track order deliveries and update the Sales team, dealers, distributors, and customers regarding order status, dispatch details, and expected delivery timelines.
- Delivery Tracking and Delay Management: Track delivery confirmations and communicate potential delivery delays to the Sales team and customers through email.




- Coordinate with the Accounts team for customer account verification, credit approvals, and invoice generation.
- Follow up with the Sales team and customers regarding pending payments, whenever required.
- Coordinate with the Sales team to address customer complaints, product returns, replacements, and service-related issues, ensuring timely resolution.
- Update customer details, sales activities, and order information accurately in the ERP/CRM system.
- Prepare daily, weekly, and monthly sales reports covering enquiries, quotations, order bookings, pending orders, dispatches, and delivery status.
- Provide sales data, reports, and other coordination support to management as and when required.
- Conduct product demonstrations during customer visits and explain product features, functionality, and applications.
- Attend management review meetings, discuss operational challenges, maintain relevant documentation, and record proposed solutions and action points.
- Coordinate with consultants and other external service providers as per business requirements.
- Support organizational wellness initiatives and contribute to maintaining and nurturing the organization's culture.
- Maintain the confidentiality, accuracy, and integrity of company data, customer information, and business documents.
- Provide backup support in the absence of colleagues and take on additional responsibilities during urgent or emergency situations.
- Comply with company HR policies, rules, regulations, and established procedures.

Pay: ₹300,000.00 - ₹350,000.00 per year

Work Location: In person

📌 Sales Coordinator (Ahmedabad)
🏢 GIRNAR MACHINE
📍 Ahmedabad