1. Technical Support and Troubleshooting:

- Provide on-site technical support to clients/customers, troubleshooting and resolving technical issues related to products, equipment, or systems.
- Diagnose problems, identify root causes, and implement appropriate solutions to ensure optimal functionality.

2. Installation and Maintenance:

- Install, configure, and set up hardware, software, or machinery at client locations.
- Perform routine maintenance, upgrades, and repairs to ensure equipment and systems are operating at peak performance.

3. Customer Training and Education:

- Educate clients or end-users on how to properly use and maintain the products, systems, or equipment.

4. Site Visits and Travel:

- Travel to customer sites or project locations to provide on-site assistance and support.
- Manage a designated territory and schedule appointments for site visits efficiently.

5. Documentation and Reporting:





- Maintain accurate records of service activities, including service reports, equipment logs, and documentation of repairs and replacements.
- Provide regular updates to supervisors or the central support team regarding service activities, issues, and resolutions.

6. Communication and Customer Relations:

- Communicate effectively with customers to understand their concerns, expectations, and requirements.
- Build and maintain robust customer relationships, ensuring a high level of customer satisfaction.

Note:- Travel with ready to all kerala regain

Job Type: Full-time

Pay: ₹30,086.00 - ₹40,634.61 per month

Benefits:

- Health insurance

Education:

- Diploma (Required)

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Electrical Service Engineer (Ahmedabad)
🏢 Smart-tech
📍 Ahmedabad