Outbound Calling Agent (India)

Outbound Calling Agent (India)

31 Oct
|
Tasks Expert
|
India

31 Oct

Tasks Expert

India

Outbound Calling Agent | Immediate Joiners

Company: Tasks Expert

Position: Outbound Calling Agent

Experience: 2+ Years

Employment Type: Full-Time

Work Mode: Hybrid

Salary: 22,500 – 45,000 per month CTC (based on experience, assessment and assigned level)

Joining: Immediate Joiners Preferred

About Tasks Expert

Tasks Expert is a global virtual assistant and business outsourcing services provider, supporting businesses across the USA, UK, Canada and Australia since 2017.

We are looking for experienced, confident and result-oriented Outbound Calling Agents who can communicate professionally with international clients, manage outbound calling campaigns and maintain accurate customer records.

Key Responsibilities

- Make professional outbound calls to prospects and existing customers.
- Conduct follow-up calls, appointment confirmations and customer re-engagement campaigns.
- Qualify potential leads based on predefined criteria and calling scripts.
- Schedule appointments and coordinate follow-up activities.
- Maintain accurate call logs, dispositions and customer information in CRM systems.
- Handle objections professionally while maintaining a positive customer experience.
- Follow company scripts, standard operating procedures and quality guidelines.
- Meet assigned calling productivity, accuracy and quality standards.
- Collaborate with internal teams to ensure timely customer communication.

Required Skills & Qualifications

- Minimum 2 years of experience in outbound calling, international voice processes, telecalling or related customer outreach roles.




- Excellent spoken English and professional communication skills.
- Experience communicating with international customers, preferably US, UK, Canadian or Australian clients.
- Familiarity with CRM software, call management tools and appointment scheduling.
- Strong listening, interpersonal and objection-handling skills.
- Ability to maintain accurate records and manage multiple follow-ups.
- Comfortable working with calling scripts and performance targets.
- Self-motivated, detail-oriented and able to work independently.
- Willingness to work in international shifts.

Working Schedule & Model

- US / Canada Shift: 6:30 PM – 3:30 AM IST
- UK / Europe Shift: 1:30 PM – 10:30 PM IST
- Australia / APAC Shift: 5:00 AM – 2:00 PM IST

Hybrid working arrangement with 2 office days per week and remaining days working from home, subject to company requirements.

What We Offer

- Competitive, structured salary based on experience and assessment.
- Opportunities to work with international businesses.
- Professional training and skill development.
- Career progression from Junior to Senior, Lead, Expert and Specialist levels.
- PF, ESIC (where applicable) and statutory benefits.
- Supportive team setting and structured onboarding.
- Additional 2,000 monthly allowance for the Australia / APAC shift.

How to Apply

Interested candidates with 2+ years of relevant experience who are available to join immediately are encouraged to apply through our official careers page.

Apply Here: https://jobs.tasksexpert.com/roles/outbound-calling-agent.html

Join Tasks Expert and grow your career with international business opportunities.

📌 Outbound Calling Agent (India)
🏢 Tasks Expert
📍 India

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