31 Oct
|
Tasks Expert
|
India
31 Oct
Tasks Expert
India
Outbound Calling Agent | Immediate Joiners
Company: Tasks Expert
Position: Outbound Calling Agent
Experience: 2+ Years
Employment Type: Full-Time
Work Mode: Hybrid
Salary: 22,500 – 45,000 per month CTC (based on experience, assessment and assigned level)
Joining: Immediate Joiners Preferred
About Tasks Expert
Tasks Expert is a global virtual assistant and business outsourcing services provider, supporting businesses across the USA, UK, Canada and Australia since 2017.
We are looking for experienced, confident and result-oriented Outbound Calling Agents who can communicate professionally with international clients, manage outbound calling campaigns and maintain accurate customer records.
Key Responsibilities
- Make professional outbound calls to prospects and existing customers.
- Conduct follow-up calls, appointment confirmations and customer re-engagement campaigns.
- Qualify potential leads based on predefined criteria and calling scripts.
- Schedule appointments and coordinate follow-up activities.
- Maintain accurate call logs, dispositions and customer information in CRM systems.
- Handle objections professionally while maintaining a positive customer experience.
- Follow company scripts, standard operating procedures and quality guidelines.
- Meet assigned calling productivity, accuracy and quality standards.
- Collaborate with internal teams to ensure timely customer communication.
Required Skills & Qualifications
- Minimum 2 years of experience in outbound calling, international voice processes, telecalling or related customer outreach roles.
- Excellent spoken English and professional communication skills.
- Experience communicating with international customers, preferably US, UK, Canadian or Australian clients.
- Familiarity with CRM software, call management tools and appointment scheduling.
- Strong listening, interpersonal and objection-handling skills.
- Ability to maintain accurate records and manage multiple follow-ups.
- Comfortable working with calling scripts and performance targets.
- Self-motivated, detail-oriented and able to work independently.
- Willingness to work in international shifts.
Working Schedule & Model
- US / Canada Shift: 6:30 PM – 3:30 AM IST
- UK / Europe Shift: 1:30 PM – 10:30 PM IST
- Australia / APAC Shift: 5:00 AM – 2:00 PM IST
Hybrid working arrangement with 2 office days per week and remaining days working from home, subject to company requirements.
What We Offer
- Competitive, structured salary based on experience and assessment.
- Opportunities to work with international businesses.
- Professional training and skill development.
- Career progression from Junior to Senior, Lead, Expert and Specialist levels.
- PF, ESIC (where applicable) and statutory benefits.
- Supportive team setting and structured onboarding.
- Additional 2,000 monthly allowance for the Australia / APAC shift.
How to Apply
Interested candidates with 2+ years of relevant experience who are available to join immediately are encouraged to apply through our official careers page.
Apply Here: https://jobs.tasksexpert.com/roles/outbound-calling-agent.html
Join Tasks Expert and grow your career with international business opportunities.
📌 Outbound Calling Agent (India)
🏢 Tasks Expert
📍 India