Company Description Elevate Now is India’s first doctor-led, science-backed weight loss program focused on sustainable results and long-term health. The company combines medical expertise with personalized support to help individuals achieve and maintain their desired weight. With more than 40,000 lives transformed, Elevate Now emphasizes evidence-based methods and continuous guidance. Team members join a mission-driven environment that prioritizes client well-being and measurable outcomes. Role Description This is a full-time, on-site Entry Level Customer Support Executive role based in Bengaluru South. The position involves responding to customer inquiries via phone, email, and chat, providing clear information about Elevate Now’s programs and services, and resolving issues in a timely and empathetic manner. The role includes guiding customers through onboarding steps, troubleshooting basic technical or access-related concerns, and escalating complex issues to the appropriate teams. The executive will document interactions, maintain accurate records in support systems, and follow up to ensure customer satisfaction.



Collaboration with operations and medical advisory teams to relay customer feedback and support continuous improvement is also part of the daily responsibilities. Qualifications
• Candidates should possess strong Customer Support and Customer Service skills for handling inquiries and interactions professionally.
• Candidates should possess abilities related to Customer Satisfaction and Online Support to ensure a positive experience across digital channels.
• Candidates should possess basic Technical Support skills to help customers navigate platforms and resolve straightforward access issues.
• Excellent spoken and written communication skills in English; proficiency in local languages is an advantage.
• Ability to work on-site in Bengaluru South, manage time effectively, and handle multiple customer requests with attention to detail.
• Comfort using CRM or ticketing tools; familiarity with health, wellness, or service-based businesses is beneficial.
• Minimum of a high school diploma; a bachelor’s degree in any discipline is preferred but not mandatory for entry-level applicants.

📌 Entry Level Customer Support Executive (Bengaluru)
🏢 Elevate Now
📍 Bengaluru