Job Purpose Lead the branch sales team to hit monthly and annual sales targets by managing team leads, guiding sales consultants, and ensuring outstanding service for immigration clients. Roles And Responsibilities
• Own the Branch Target: Take full responsibility for meeting monthly, quarterly, and yearly branch revenue targets.
• Set Team Goals: Divide overall branch targets into clear daily and weekly targets for Team Leads and individual consultants.
• Track Daily Pipeline: Monitor daily walk-ins, inquiries, consultations, and final sales signups.
• Lead the Branch Team: Guide, manage, and support all branch Team Leads, Senior Consultants, and Junior Sales Executives.
• Hold Daily Reviews: Conduct quick morning huddles and end-of-day pipeline reviews to keep the team aligned.
• Motivate & Retain: Keep team energy high through continuous motivation, recognition, and incentive tracking to reduce staff turnover.
• Drive Walk-Ins: Work with marketing to run local branch events and promotional activities to bring in new clients.
• Enforce CRM Usage: Ensure all team members update lead statuses and client notes daily in the CRM (e.g., Zoho CRM).
• Maintain Quality & Compliance: Make sure consultants follow standard pitch scripts, ethical guidance, and visa rules.
• Help Close Big Deals: Personally step in to help consultants close high-value, complex,



or investor visa cases.
• Handle Escalations: Resolve branch-level client complaints or concerns quickly and professionally.
• Smooth Handover: Ensure signed clients are smoothly handed over to the document processing team with all required files.
• 100% Target Realization: Full achievement of monthly, quarterly, and annual branch revenue quotas.
• Conversion Efficiency: Sustained improvement in lead-to-signup and walk-in conversion ratios.
• Operational SLA Adherence: High team productivity, low attrition rates, and adherence to company SLAs.
• Client Satisfaction: High client satisfaction ratings and issue resolution speed during branch onboarding. Qualification And Experiences
• 10+ years of cumulative sales experience, including 6–8 years in a team leadership or branch management capacity within Immigration consulting.
• Demonstrated success in steering daily branch sales operations, pipeline management, and multi-tier team development.
• In-depth familiarity with major immigration destinations and visa pathways (Canada, Australia, Europe, ).
• Hands-on experience using modern CRM platforms (such as Zoho CRM or Salesforce) and HRMS software.
• Advanced closing capabilities, strong team leadership, escalation handling, and clear cross-functional communication.

📌 Senior Sales Manager (Kochi)
🏢 CanApprove Consultancy Services
📍 Kochi