JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
Driving excellence in ground transportation operations
Oversee end-to-end ground transport services for the client's workforce, ensuring safe, efficient, and reliable mobility solutions across PAN India Locations.
Own the full employee transportation lifecycle, from vendor onboarding to daily operational execution.
Drive continuous improvement across cost, quality, and service delivery
Fleet and vendor management
Manage end-to-end relationships with ground transport vendors, including contract negotiation and SLA governance.
Conduct regular vendor audits and scorecards to monitor fleet quality, driver conduct, and vehicle maintenance standards.
Drive vendor consolidation and cost optimization initiatives without compromising service quality.
Scheduling, login, and log-out operations
Design and execute transport scheduling for optimal route planning, vehicle utilization, and on-time performance.
Oversee real-time login and log-out tracking of employees, ensuring accurate headcount reconciliation and utilization reporting.
Identify scheduling inefficiencies and implement corrective measures to minimize delays and cost overruns.
Compliance management
Ensure all ground transport operations adhere to statutory, regulatory, and client-specific compliance requirements.
Maintain compliance for driver licensing, vehicle permits, insurance, and labour law adherence.
Maintain audit-ready documentation and ensure zero non-compliance incidents through disciplined governance.
AI, automation, and innovation
Lead exploration and implementation of AI-driven and automated solutions for route planning, demand forecasting, and fleet tracking.
Champion innovation initiatives that enhance employee experience and safety outcomes.
Drive data-driven decision-making to reduce operational costs.
Technology platform management – MoveInSync and beyond




Own administration and optimization of cab booking platforms such as MoveInSync.
Ensure high system uptime, user adoption, and data accuracy.
Collaborate with IT and vendor teams to troubleshoot issues and roll out upgrades.
Quality and compliance governance
Establish and monitor key quality metrics, including on-time performance, vehicle hygiene, driver behaviour, and customer satisfaction, vendor fair allocation etc.
Lead periodic quality audits and corrective action plans.
Drive continuous improvement in service delivery standards across both sites.
Employee safety in ground transportation
Implement and enforce rigorous safety protocols, including driver background verification, vehicle safety checks, GPS tracking, and panic button systems.
Lead emergency response procedures and incident investigation.
Conduct root-cause analysis for safety lapses and ensure timely corrective actions.
Provide transparent safety reporting to client stakeholders.
Leading and growing your team
Manage a team of transportation coordinators, schedulers, and vendor managers.
Equip team members with skills, direction, and tools needed for world-class service delivery.
Lead recruitment, performance planning, training, succession planning, and reward programs.
Build a high-performing team culture in collaboration with line managers.
Risk and resiliency
Maintain strong focus on operational resiliency for employee mobility.
Develop contingency plans for vehicle breakdowns, driver shortages, extreme weather, and other disruptions.
Ensure zero business interruption through proactive risk identification and mitigation.

Sound like you? To apply you need to be:
Subject Matter Expert
Minimum 12-15 years of relevant experience in ground transportation, fleet management, or logistics operations.
At least 7 years managing large-scale employee transportation programs for corporate or campus environments.
Minimum 8-10 years of experience in managing large ground transport teams in a corporate environment.
Minimum total experience of 15+ years in ground transportation.
Qualification
Bachelor’s degree in engineering, Logistics, Business Administration,



Transport Management, Hospitality or an equivalent discipline from a recognized university.
Graduation in, Logistics, Business Administration, , or an equivalent degree
Certifications in fleet management, transportation safety, or logistics operations are an added advantage.
Roll-up-your-sleeves attitude
Passion and aptitude to champion safety, innovation, and operational excellence.
Ability to empower clients and people through strategic leadership.
Skilled at building a diverse team and inclusive culture that brings out the best in everyone.

What we can do for you:
Help you realise your full potential in an entrepreneurial and inclusive work workplace.
Empower your ambitions through a dedicated Total Rewards Program.
Offer a competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized perks that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Director, Employee Transport Services (Bengaluru)
🏢 JLL
📍 Bengaluru