Key Responsibilities

A. Daily Outlet Operations

Open and close the outlet as per the assigned schedule.

Ensure the outlet is clean, organized, and ready for customers.

Arrange and display bakery products attractively.

Check product availability and maintain proper product presentation.

Ensure all products are displayed with correct prices and applicable labels.

B. Stock & Inventory Management

Receive products from the factory or distribution center and verify quantities against delivery challans.

Enter inward stock and maintain accurate stock records.

Monitor daily stock, product movement, and replenishment requirements.

Follow FIFO/FEFO principles wherever applicable.

Check manufacturing dates, expiry dates, shelf life, and product freshness.

Identify damaged, expired, returned, or unsold products and report them to the reporting manager.

Maintain proper records of stock transfers, returns, wastage, and shortages.

C. Sales & Billing

Handle customer orders and support counter sales.

Prepare accurate bills using the POS/billing system.

Handle cash, UPI, card payments, and other approved payment methods.

Maintain daily sales and payment records.

Meet assigned sales targets and promote products as per company guidelines.

Coordinate for customized cake orders and customer requirements, where applicable.

D. Customer Service

Greet customers politely and understand their requirements.

Provide correct information about products, prices, availability, and offers.





Handle customer complaints professionally and escalate unresolved issues.

Ensure customer satisfaction and encourage repeat purchases.

E. Hygiene & Food Safety

Maintain personal hygiene and cleanliness of the outlet.

Follow company hygiene and food safety SOPs.

Ensure products are stored under appropriate conditions.

Maintain the required temperature for refrigerated products.

Prevent contamination and ensure proper handling of bakery products.

Follow pest-control, cleaning, and waste-disposal procedures.

F. Reporting & Coordination

Prepare daily sales, stock, wastage, and cash reports.

Reconcile physical cash with billing-system records.

Coordinate with the factory, dispatch, accounts, and outlet management teams.

Report product shortages, excess stock, customer complaints, and operational issues.

Maintain all required outlet registers and documents.

Perform additional duties assigned by management.

Key Performance Indicators (KPIs)

Daily and monthly sales performance.

Stock accuracy and availability.

Product freshness and reduction in wastage.

Billing and cash reconciliation accuracy.

Customer satisfaction and complaint resolution.

Compliance with hygiene and food safety SOPs.

Timely submission of daily reports.

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Store Executive (Rajkot)
🏢 HTL Business
📍 Rajkot