Job Summary

This role owns service delivery outcomes, operational excellence, incident governance, and continuous improvement across both modern SD WAN platforms and traditional routing & switching environments. The manager ensures high service availability, quality delivery against defined KRAs, effective escalation handling, and long term team capability development.

Key Responsibilities

The Network Team Manager is responsible for leading and managing a team of 20–25 Network Engineers providing 24×7 operational support for enterprise SD WAN, Routing, Switching, Wireless, and Network Infrastructure services.

Skill Requirements

LAN/WAN, Routing & Switching fundamentals SD WAN technologies

Must Have Skill

Network LAN/WAN mgmt

Valuable to Have Skill

Other Requirements

Team Leadership & People Management Manage a team of 20–25 network engineers operating in a 24×7 rotational shift model. Own team performance against defined KRAs, SLAs, and quality targets, and report performance metrics to leadership.

📌 Track Lead - Network LAN/WAN (India)
🏢 HCLTech
📍 India