Shift Lead (Support & Operations) (India)

Shift Lead (Support & Operations) (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Job Summary

EUS Technical Support

- Ticket Response Time
- Ticket Resolution Rate
- Customer Satisfaction (CSAT)
- Service Level Agreement (SLA) Compliance
- Client Management

Key Responsibilities

EUS Technical Support

- Ticket Response Time
- Ticket Resolution Rate
- Customer Satisfaction (CSAT)
- Service Level Agreement (SLA) Compliance
- Client Management

Skill Requirements

EUS Technical Support

- Ticket Response Time
- Ticket Resolution Rate
- Customer Satisfaction (CSAT)
- Service Level Agreement (SLA) Compliance
- Client Management

Must Have Skill

Technical Support

Positive to Have Skill

Windows Patch Management

Other Requirements

EUS Technical Support

- Ticket Response Time
- Ticket Resolution Rate
- Customer Satisfaction (CSAT)
- Service Level Agreement (SLA) Compliance
- Client Management

📌 Shift Lead (Support & Operations) (India)
🏢 HCLTech
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: shift lead (support & operations) (india) / india