Job Summary

Language-

- Ability to display valuable control on grammar.
- Fluency and Coherence.
- Interactive communication
- Pronunciation and accent
- Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required

- Logical thinking
- Work Ethics
- Displays good thought process and planned approach towards work
- Strong team player
- Should be able to handle pressure and stress in times of need

Key Responsibilities

Language-

- Ability to display good control on grammar.
- Fluency and Coherence.
- Interactive communication
- Pronunciation and accent
- Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required

- Logical thinking
- Work Ethics
- Displays good thought process and planned approach towards work
- Strong team player
- Should be able to handle pressure and stress in times of need

Skill Requirements

Language-

- Ability to display good control on grammar.
- Fluency and Coherence.
- Interactive communication




- Pronunciation and accent
- Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required

- Logical thinking
- Work Ethics
- Displays good thought process and planned approach towards work
- Strong team player
- Should be able to handle pressure and stress in times of need

Must Have Skill

Customer Service Support

Good to Have Skill

Other Requirements

Language-

- Ability to display good control on grammar.
- Fluency and Coherence.
- Interactive communication
- Pronunciation and accent
- Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required

- Logical thinking
- Work Ethics
- Displays good thought process and planned approach towards work
- Strong team player
- Should be able to handle pressure and stress in times of need

📌 Process Associate-Voice (India)
🏢 HCLTech
📍 India