Principal Systems Development EngineerOur customers operate highly complex, mission-critical environments that demand deep technical expertise across hardware, software, and full-system architecture. As part of the Customer Engineering team, you will work at the intersection of system design, advanced diagnostics, and performance engineering. This includes analyzing integrated electronic and electro-mechanical systems, conducting feasibility and architecture evaluations, and developing specifications that ensure robust, predictable system behavior.The Customer Engineering Team focuses on advanced root-cause analysis, performance optimization, configuration tuning, and long-term stability improvements. You will tackle the toughest technical challenges in enterprise environments-driving solutions that improve reliability, scalability, and overall system efficiency for global customers.What you’ll achieveAs a Principal Systems Development Engineer, you will be responsible for advanced root‑cause analysis, performance optimization, configuration tuning, and long‑term stability improvements.



You will work with Customer Engineering on escalations to address critical customer issues by: Collaborating with core engineering teams, Customer Support, Incident Management, and customers to stabilize and optimize enterprise environments. Performing root cause analysis and kernel-level debugging on supported enterprise operating systems running on Dell hardware. Applying your expertise in computer architecture and OS internals to resolve complex issues and improve system resilience. Driving impact beyond technical problem-solving by shaping strategic initernal and external stakeholders.- Build strong relationships with cross-functional teams to drive team-oriented problem-solving.- Design and implement intelligent automation solutions, leveraging AI and emerging agentic technologies to enhance productivity and operational efficiency.- Mentor junior engineers and contribute to technical leadership across the organization.Take the first step towards your dream careerEvery Dell Technologies team member brings somethi

📌 Principal Systems Development Engineer (Bengaluru)
🏢 Dell
📍 Bengaluru