Company Description Finance Buddha is a FinTech company focused on retail assets, distributing personal loans, business loans, home loans, and loan against property (LAP) on behalf of leading banks and financial institutions. The organization has recently expanded into insurance by acquiring an insurance distributor and obtaining its own IRDA license, offering a broader suite of financial products. With offices across major markets in India and a team of more than 350 employees and 500 associates, Finance Buddha maintains strong, long-term partnerships with around 15 banks and FIs, including Citibank, Standard Chartered, HDFC Bank, Axis Bank, ICICI Bank, Kotak Mahindra Bank, IndusInd Bank, and Bajaj Finserv. All activities from lead generation to closure are managed in-house, enabling tight control over customer experience and operational efficiency. The company is currently the largest distributor of unsecured loans in South India and is committed to becoming a leading loan distribution player across India. Role Description The Sr. ARO (Senior Asset Relationship Officer) is a full time, on-site role based in Noida. This role involves managing the end-to-end cycle of retail loan products, including handling customer inquiries, assessing needs, and guiding applicants through eligibility checks and documentation. The Sr. ARO is responsible for coordinating with partner banks and financial institutions, ensuring timely processing, accurate data entry, and adherence to internal and external compliance requirements.



Day-to-day activities include follow-up on leads, maintaining strong customer relationships, resolving queries, and meeting defined sales and productivity targets. The role also requires preparing periodic reports, updating internal systems, and collaborating with team members to improve processes and customer satisfaction. Qualifications
• Strong customer relationship and sales skills, including lead management, cross-selling, and handling objections.
• Knowledge of retail loan products (personal, business, home, LAP) and basic understanding of banking or NBFC processes.
• Proficiency in documentation, data entry, and use of CRM or loan management systems with attention to accuracy and detail.
• Effective communication and interpersonal skills, with the ability to engage with customers and bank representatives professionally.
• Good analytical and numerical abilities to interpret eligibility criteria, credit parameters, and product features.
• Ability to work in a target-driven environment, manage multiple cases simultaneously, and prioritize tasks under time constraints.
• Minimum graduate degree in any discipline; a background in finance, commerce, or business is an advantage.
• Prior experience in financial services, banking, loan sales, or collections is preferred, especially in retail assets.
• Comfort with MS Office tools and digital platforms used for loan processing and reporting.

📌 Sr. ARO (Noida)
🏢 Finance Buddha
📍 Noida