31 Oct
|
Aurigans India Private
|
India
31 Oct
Aurigans India Private
India
Brand: Pizza Square
Experience:
6–8 Years or More Position: Restaurant / Store Manager Industry: QSR / Food & Beverage / Restaurant Operations Experience Required: 6–8 years or above Preferred Background: Pizza outlets, QSRs, cafés, casual dining or cloud kitchen operations. Job PurposeWe are looking for an experienced and result-oriented Restaurant Manager who can independently manage Pizza Square operations, drive dine-in sales, increase customer footfall, manage cloud kitchen operations, and ensure excellent customer experience. Key Roles & Responsibilities1. Sales Growth & Dine-in Business
• Develop and execute strategies to increase dine-in sales and customer footfall.
• Drive repeat business through customer engagement, loyalty initiatives and promotional offers.
• Identify local business opportunities and implement sales improvement strategies.
• Take ownership of monthly sales targets and outlet profitability. 2. Local Marketing & Customer Acquisition
• Plan and execute local marketing activities to generate walk-in customers.
• Manage pamphlet distribution, leaflet campaigns, promotional stalls and local-area branding.
• Build relationships with nearby offices, residential societies, colleges and local communities.
• Execute discount campaigns and promotional activities to improve brand visibility. 3. Cloud Kitchen Management
• Independently monitor cloud kitchen operations and online food delivery channels.
• Manage orders through platforms such as Swiggy and Zomato.
• Ensure order accuracy, packaging standards, timely dispatch and customer satisfaction.
• Monitor online ratings, reviews and customer feedback. 4. Kitchen & Chef Team Coordination
• Coordinate closely with chefs and kitchen staff for smooth daily operations.
• Ensure food quality, consistency, presentation and standard recipes.
• Monitor food preparation time, wastage, hygiene and kitchen productivity.
• Ensure proper coordination between front-end service and kitchen operations. 5. Customer Experience & Engagement
• Actively interact with dine-in customers and understand their expectations.
• Handle customer complaints, feedback and service-related concerns.
• Ensure high service standards and create a welcoming dining experience.
• Develop initiatives to improve customer retention and repeat visits. 6. Overall Restaurant Operations
• Manage daily restaurant operations, staff scheduling and team performance.
• Monitor inventory, stock availability, food costs and wastage.
• Ensure compliance with food safety, hygiene and operational SOPs.
• Track daily sales, expenses, customer footfall and operational performance.
• Prepare and share daily, weekly and monthly performance reports. Required Skills & Competencies
• Strong leadership and team management skills.
• Proven ability to increase dine-in sales and customer footfall.
• Excellent local marketing and customer acquisition capabilities.
• Hands-on experience in cloud kitchen and food delivery operations.
• Strong understanding of restaurant P&L;, food costs and inventory management.
• Excellent communication, coordination and problem-solving skills.
• Result-oriented approach with solid ownership of business targets. Candidate Profile
• 6–8 years of relevant experience or more in restaurant/QSR operations.
• Prior experience managing a restaurant, pizza outlet, café or QSR independently.
• Should have hands-on experience in both dine-in and delivery business.
• Candidates with a proven track record of driving sales growth and managing kitchen teams will be preferred.
• Key Hiring Priority: We are looking for someone who is not just an operations manager but a business-oriented restaurant leader who can actively increase dine-in customers, drive revenue and independently manage the complete outlet.
📌 Resturant Manager (India)
🏢 Aurigans India Private
📍 India