Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
DevOps Good to have

skills:
NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, we are looking for experienced Nagios XI & Log Server Administrator with 4–5 years of hands-on experience in monitoring, troubleshooting, configuration, and upgrades. The candidate should have strong practical knowledge of Nagios XI, Nagios Log Server, Linux, monitoring configuration, integrations, plugin development, and customization. Roles &

Responsibilities:
• Administer, configure, and maintain Nagios XI and Nagios Log Server environments.
• Configure and manage monitoring for servers, applications, databases, network devices, services, URLs, processes, and other infrastructure components.
• Configure hosts, services, host groups, service groups, contacts, contact groups, notifications, dependencies, and monitoring templates.
• Configure and troubleshoot Nagios agents and monitoring protocols, including NCPA, SNMP, SSH, and other relevant methods.
• Develop, configure, and maintain custom Nagios plugins and checks based on monitoring requirements.
• Customize existing monitoring plugins, commands, thresholds, alerts, and service checks.
• Troubleshoot monitoring failures, false alerts, performance issues, and communication problems between Nagios and monitored systems.
• Perform Nagios XI and Nagios Log Server upgrades, patching, configuration changes, and maintenance.
• Configure and manage Nagios Log Server for centralized log collection, parsing, searching, dashboards, alerts, and reporting.
• Troubleshoot log collection, ingestion, parsing, indexing, and alerting issues.
• Configure dashboards,



reports, notifications, and monitoring views according to operational requirements.
• Analyze system and application logs to identify and troubleshoot incidents.
• Automate repetitive monitoring and administrative tasks using Shell scripting or other scripting languages.
• Integrate Nagios with external tools, applications, ticketing systems, APIs, or notification platforms where required.
• Maintain monitoring documentation, configuration standards, operational procedures, and troubleshooting guides.
• Participate in incident management, root-cause analysis, and preventive actions.
• Coordinate with infrastructure, application, network, and database teams to implement monitoring requirements. Skilled & Technical

Skills:
• 4–5 years of experience in Nagios administration/monitoring.
• Strong hands-on experience with Nagios XI and Nagios Log Server.
• Good working knowledge of Linux/Unix administration.
• Experience configuring different types of monitoring and alerting.
• Experience writing and customizing Nagios plugins.
• Good understanding of Nagios configuration files, commands, services, templates, macros, and thresholds.
• Experience with NCPA, SNMP, SSH and similar monitoring mechanisms.
• Knowledge of Shell/Bash scripting and automation.
• Experience troubleshooting monitoring and alerting issues.
• Experience performing upgrades, migrations, patching, and configuration changes in Nagios environments.
• Knowledge of centralized logging and log analysis.
• Understanding of basic networking concepts such as TCP/IP, DNS, ports, connectivity, and firewalls.
• Ability to analyze logs and troubleshoot issues independently.
• Good to have experience in Ansible Tower, Gitlab and Python Additional Information:
• The candidate should have minimum 4 years of experience in DevOps.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru