31 Oct
|
Sharda Consultancy Services
|
Gurugram
31 Oct
Sharda Consultancy Services
Gurugram
Dear Candidates, Hiring E commerce Customer Support Executive -Gurugram Virtual Interview Salary Range
- 22000-30000 CTC (Monthly) Night Travel Allowance will be paid separately Hiring Customer Support Representative Process: E-commerce
Experience:
05 Years preferred Job Responsibilities
• Handle customer queries through Voice/Chat as per process requirements.
• Assist customers with orders, payments, deliveries, cancellations, refunds, and related concerns.
• Resolve customer complaints and provide accurate information.
• Follow process guidelines and maintain quality, productivity, and customer satisfaction standards.
• Escalate complex issues to the concerned team whenever required. Eligibility
• 1-5 years of experience in Customer Support/BPO/E-commerce preferred.
• Excellent verbal and written communication skills.
• Versant score: 56.
• Basic computer and typing skills.
• Comfortable working in rotational shifts and from office.
• Immediate joiners preferred . Interested candidates call @ Ruchika (phone hidden) This job is provided by Shine.com
📌 Hiring E commerce Customer Support Executive (Gurugram)
🏢 Sharda Consultancy Services
📍 Gurugram