Job Summary
Job Summary : CUSTOMER PROJECT MANAGER 1 : • Manage projects to deliver customer business outcomes for transactional and subscription projects • Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction • Perform overall project-level planning and lead execution • Provide vision, strategy and business objective alignment to lead end-to-end project implementation • Responsible for project metric tracking, and managing project financials and profitability • Identify opportunities for additional business and provide input to presales and renewal evaluation • Identify risk, issues and develop risk response strategy • Lead the execution of contract Change Management process • Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program • Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Job Responsibilities : Role Specific Responsibilities:
• Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers • Ensure scope and Change Management are in place for the project duration • Ensure key stakeholder status reporting • Risk, issue, communications management Scope: • Typically leads up to five (5) medium-sized customer projects Complexity: • Moderate risk profile • Medium volume of dependencies • New or existing technology projects
Job Description : CUSTOMER PROJECT MANAGER 1 (CPM1) - Typically leads up to five medium-sized customer projects.
Key Responsibilities
NA
Skill Requirements
Skill Requirement : Expertise: • College/University degree or equivalent plus 4-6 years related experience in a project management setting in comparable industry; ideally (not required) in an IT/Telco centric organization
Must Have Skill
Program & Project Management
Good to Have Skill
Other Requirements
NA
📌 Senior Administrator - Program & Project Management (India)
🏢 HCLTech
📍 India