JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Overview
The Shift Engineer is the on-ground senior resource for the Airoli facility during each shift, holding end-to-end operational responsibility for electrical and mechanical infrastructure. The role operates critical systems including in-house substation, transformers, UPS, HVAC, and fire systems per laid-down SOPs and EOPs, while coordinating with multiple internal teams, vendors, and OEMs. Beyond technical operations, the Shift Engineer owns shift-level governance: ensuring continuity of critical operations across shift handovers, driving timely escalation and incident response, and maintaining the documentation and compliance discipline required to support audits, SLA tracking, and leadership reporting.

Key Responsibilities

Critical Infrastructure Operations
Operate and maintain critical infrastructure including in-house substation, transformers, UPS, PAC, PAHU, FWU, HT/LT panels, chiller system, BMS, CPM, EMPS, and SCADA systems.
Operate electrical and mechanical setups per laid-down SOP and EOP.
Apply working knowledge of HVAC systems, with exposure to precision air conditioning operations.
Apply knowledge of DG set operations.
Apply knowledge of HT installation operations (11 kV–220 kV); authorized to work on Hi-Tension installations.
Monitor and maintain fire detection and fire suppression systems.
Apply working knowledge of BMS, safety, and security systems.
Maintenance & Vendor Coordination
Coordinate on-ground operations with multiple internal teams throughout the shift.
Coordinate with vendors and OEMs for incident management, preventive maintenance tracking, and supervision of maintenance activity.




Prepare PM schedules for utility equipment and apply preventive and breakdown maintenance procedures.
Log all maintenance activity and utilize CMMS (ServiceNow or equivalent) for operational tracking.
Support energy management of electrical systems such as transformers and UPS, and analyze equipment performance to support operational reliability.
Shift Governance & Continuity
Act as the single point of operational accountability for the facility during the assigned shift.
Conduct structured shift handovers, documenting open issues, ongoing work, and pending approvals for the incoming shift.
Ensure continuity of critical operations across shift transitions with no gaps in coverage or awareness.
Maintain real-time visibility of all active maintenance, incidents, and vendor activity on-site.
Incident & Emergency Response
Act as first responder to onsite emergencies, directing immediate corrective action.
Escalate issues to external facility contractors, OEMs, and relevant stakeholders per defined escalation protocols.
Prepare incident reports with root-cause detail and ensure timely closure tracking.
Raise approval requests to management for procurement of goods/services required during the shift.
Compliance & Reporting
Maintain records required to support internal and external audits, in line with statutory requirements for the site.
Apply knowledge of compliance processes for relevant ISO certifications (QMS, ITSM, ISMS, BCMS, EnMS, EMS, OHSE).
Coordinate effectively with internal teams and external customers, ensuring accurate and timely communication during both routine operations and emergencies.
Contribute shift-level data and observations to support leadership reporting, SLA/KPI tracking, and continuous improvement initiatives.
Requirements
Graduate engineer in Electrical or Mechanical stream with 2–3 years' experience; OR Diploma engineer with 3–5 years' experience; OR ITI candidate with 8–10 years' experience,



with strong experience in the electrical and mechanical field.
Adequate exposure to Data Center or telecom equipment-related facility infrastructure.
Experience handling large facilities with in-house substations and critical infrastructure.
Authorized to work on Hi-Tension installations.
Positive verbal and written communication skills.
Computer literacy, with working knowledge of CMMS (ServiceNow or equivalent).
Ability to work rotational shift duty, including nights, weekends, and holidays.
Sound judgment and composure to act as the lead operational authority during emergencies and high-pressure situations.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Shift Engineer (Thane)
🏢 JLL
📍 Thane