Assistant Manager – Claims Adjudication

Location:
Infopark, Kochi Qualification: Any Degree

Experience:
Minimum 5+ Years in Claim adjudication with FACETS experience TL

Experience:
Minimum 1 Year in Team Handling with robust experience in Attrition and Shrinkage management

Salary:
₹8.5 LPA Shift: 6:00 PM – 3:00 AM Responsibilities
• Lead and manage a team handling US healthcare claims adjudication processes.
• Provide effective people management, coaching, mentoring, and performance management to the team.
• Review and adjudicate US healthcare claims accurately in accordance with payer guidelines and client requirements.
• Verify member eligibility, benefits, coverage, provider information, and claim details.
• Analyze claims to determine appropriate payment, denial, adjustment, or reprocessing.
• Handle claim adjustments, corrections, reprocessing, and other complex claim-related issues.
• Investigate denied or rejected claims and ensure appropriate resolution within defined timelines.




• Maintain accurate documentation and ensure adherence to quality and compliance standards.
• Monitor team productivity, quality, SLA adherence, and overall process performance.
• Manage attrition and shrinkage, including tracking trends, identifying root causes, and implementing corrective actions. Requirements
• Bachelor’s degree or equivalent qualification in any discipline.
• Minimum 5 years of experience in US healthcare claims adjudication, preferably with team-handling/leadership experience.
• Proven experience in team leadership and people management within a healthcare claims/BPO environment.
• Strong understanding of the US healthcare insurance and claims lifecycle.
• Good knowledge of eligibility, benefits, claims processing, payment, denials, adjustments, and reprocessing.
• Demonstrated experience in attrition and shrinkage management.
• Good communication and stakeholder-management skills.
• Ability to handle escalations and work effectively in a client-facing environment.

📌 Assistant Manager – Claims Adjudication (India)
🏢 advenxa
📍 India