Job Summary

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

- Administer and support Omnissa Horizon desktop and application delivery environments.
- Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
- Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
- Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
- Monitor the health and performance of Horizon infrastructure and user sessions.
- Perform golden image maintenance, patching, and routine system updates.
- Resolve incidents and service requests within SLA timelines.
- Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
- Maintain operational documentation, runbooks, and knowledge articles.
- Participate in on-call and after-hours support activities as required.

Required Qualifications

- 3-5 years of experience supporting VMware/Omnissa Horizon environments.
- Hands-on experience with Horizon 7/8 administration.
- Experience with Instant Clones, FSLogix, and DEM.
- Knowledge of VMware vSphere, ESXi, and vCenter.
- Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
- Experience with VDI troubleshooting and performance analysis.
- Basic PowerShell scripting knowledge.
- Strong communication and customer support skills.
- Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

- Design, implement, and support enterprise-scale Omnissa Horizon environments.
- Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
- Perform advanced troubleshooting and root cause analysis of complex VDI issues.
- Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
- Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
- Implement high availability, disaster recovery, and business continuity solutions.
- Develop automation solutions using PowerShell and PowerCLI.
- Conduct capacity planning, performance tuning, and environment optimization.
- Review security configurations, certificate management, and Horizon hardening standards.
- Mentor L1/L2 engineers and provide technical leadership during major incidents.
- Create architecture documents, standard operating procedures, and technical recommendations.
- Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

- 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
- Deep expertise in Horizon 8 architecture and components.
- Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
- Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
- Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
- Strong PowerShell/PowerCLI scripting and automation skills.
- Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
- Proven experience with troubleshooting, performance optimization, and large-scale deployments.
- Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
- Experience leading migrations, transformations, and infrastructure modernization projects.
- Strong project leadership and stakeholder management skills.

Key Responsibilities

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

- Administer and support Omnissa Horizon desktop and application delivery environments.
- Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
- Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
- Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
- Monitor the health and performance of Horizon infrastructure and user sessions.
- Perform golden image maintenance, patching, and routine system updates.
- Resolve incidents and service requests within SLA timelines.
- Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
- Maintain operational documentation, runbooks, and knowledge articles.
- Participate in on-call and after-hours support activities as required.

Required Qualifications

- 3-5 years of experience supporting VMware/Omnissa Horizon environments.
- Hands-on experience with Horizon 7/8 administration.
- Experience with Instant Clones, FSLogix, and DEM.
- Knowledge of VMware vSphere, ESXi,



and vCenter.
- Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
- Experience with VDI troubleshooting and performance analysis.
- Basic PowerShell scripting knowledge.
- Strong communication and customer support skills.
- Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

- Design, implement, and support enterprise-scale Omnissa Horizon environments.
- Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
- Perform advanced troubleshooting and root cause analysis of complex VDI issues.
- Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
- Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
- Implement high availability, disaster recovery, and business continuity solutions.
- Develop automation solutions using PowerShell and PowerCLI.
- Conduct capacity planning, performance tuning, and environment optimization.
- Review security configurations, certificate management, and Horizon hardening standards.
- Mentor L1/L2 engineers and provide technical leadership during major incidents.
- Create architecture documents, standard operating procedures, and technical recommendations.
- Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

- 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
- Deep expertise in Horizon 8 architecture and components.
- Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
- Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
- Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
- Strong PowerShell/PowerCLI scripting and automation skills.
- Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
- Proven experience with troubleshooting, performance optimization, and large-scale deployments.
- Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
- Experience leading migrations, transformations, and infrastructure modernization projects.
- Strong project leadership and stakeholder management skills.

Skill Requirements

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

- Administer and support Omnissa Horizon desktop and application delivery environments.
- Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
- Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
- Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
- Monitor the health and performance of Horizon infrastructure and user sessions.
- Perform golden image maintenance, patching, and routine system updates.
- Resolve incidents and service requests within SLA timelines.
- Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
- Maintain operational documentation, runbooks, and knowledge articles.
- Participate in on-call and after-hours support activities as required.

Required Qualifications

- 3-5 years of experience supporting VMware/Omnissa Horizon environments.
- Hands-on experience with Horizon 7/8 administration.
- Experience with Instant Clones, FSLogix, and DEM.
- Knowledge of VMware vSphere, ESXi, and vCenter.
- Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
- Experience with VDI troubleshooting and performance analysis.
- Basic PowerShell scripting knowledge.
- Strong communication and customer support skills.
- Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

- Design, implement, and support enterprise-scale Omnissa Horizon environments.
- Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
- Perform advanced troubleshooting and root cause analysis of complex VDI issues.
- Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
- Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
- Implement high availability, disaster recovery, and business continuity solutions.




- Develop automation solutions using PowerShell and PowerCLI.
- Conduct capacity planning, performance tuning, and environment optimization.
- Review security configurations, certificate management, and Horizon hardening standards.
- Mentor L1/L2 engineers and provide technical leadership during major incidents.
- Create architecture documents, standard operating procedures, and technical recommendations.
- Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

- 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
- Deep expertise in Horizon 8 architecture and components.
- Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
- Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
- Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
- Strong PowerShell/PowerCLI scripting and automation skills.
- Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
- Proven experience with troubleshooting, performance optimization, and large-scale deployments.
- Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
- Experience leading migrations, transformations, and infrastructure modernization projects.
- Strong project leadership and stakeholder management skills.

Must Have Skill

Software-defined networking (SDN),VMWare NSX-T

Good to Have Skill

Other Requirements

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires robust troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

- Administer and support Omnissa Horizon desktop and application delivery environments.
- Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
- Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
- Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
- Monitor the health and performance of Horizon infrastructure and user sessions.
- Perform golden image maintenance, patching, and routine system updates.
- Resolve incidents and service requests within SLA timelines.
- Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
- Maintain operational documentation, runbooks, and knowledge articles.
- Participate in on-call and after-hours support activities as required.

Required Qualifications

- 3-5 years of experience supporting VMware/Omnissa Horizon environments.
- Hands-on experience with Horizon 7/8 administration.
- Experience with Instant Clones, FSLogix, and DEM.
- Knowledge of VMware vSphere, ESXi, and vCenter.
- Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
- Experience with VDI troubleshooting and performance analysis.
- Basic PowerShell scripting knowledge.
- Strong communication and customer support skills.
- Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

- Design, implement, and support enterprise-scale Omnissa Horizon environments.
- Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
- Perform advanced troubleshooting and root cause analysis of complex VDI issues.
- Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
- Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
- Implement high availability, disaster recovery, and business continuity solutions.
- Develop automation solutions using PowerShell and PowerCLI.
- Conduct capacity planning, performance tuning, and environment optimization.
- Review security configurations, certificate management, and Horizon hardening standards.
- Mentor L1/L2 engineers and provide technical leadership during major incidents.
- Create architecture documents, standard operating procedures, and technical recommendations.
- Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

- 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
- Deep expertise in Horizon 8 architecture and components.
- Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
- Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
- Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
- Strong PowerShell/PowerCLI scripting and automation skills.
- Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
- Proven experience with troubleshooting, performance optimization, and large-scale deployments.
- Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
- Experience leading migrations, transformations, and infrastructure modernization projects.
- Strong project leadership and stakeholder management skills.

📌 Senior Administrator - VMWare NSX-T,Software Defined Networking (SDN) (India)
🏢 HCLTech
📍 India