Senior Process Associate - Billing Lead to cash (India)

Senior Process Associate - Billing Lead to cash (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Job Summary

IT Audits and Access Management

Consultation & Auditing/Operational Support Workflows

Key Responsibilities

- Provide Operational support to Google’s current access provisioning requirements

- Provide Consultation support to various product areas (domains/verticals)
- Able to independently work to troubleshoot access issues for end users

- Conduct comprehensive IT audits of vendor operations within Google's infrastructure, ensuring compliance with internal policies, industry best practices, and regulatory requirements.
- Identify, assess, and report on IT risks associated with vendor access and operations within Google's environment.
- Stay updated on the latest IT audit trends, security vulnerabilities, and Google's evolving infrastructure and security landscape.
- Contribute to the continuous improvement of the VOVO IT audit program and methodologies.

Skill Requirements

Minimum Qualifications:

- Excellent written and verbal communication skills, with the ability to articulate complex technical issues to diverse audiences.
- Able to work independently and flexible with shift timings
- Use of tools such as Google spreadsheets, pivot tables, databases, command line interfaces




- Knowledge of SQL and markup will be added advantage

- Should be a team player and work collaboratively internally with stakeholders and externally with suppliers
- Experience auditing within a large-scale, complex technology environment (e.g., Google Cloud Platform, other hyperscale clouds).
- Familiarity with Google's internal tools, systems, and security protocols, specifically related to vendor access and infrastructure.
- Strong analytical, problem-solving, and critical thinking skills.

Good to have Skills

Other Requirements

Work Experience

- Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.
- 3+ years of Technical Helpdesk/Customer Service/Access Management Environment

- 2+ years of experience in IT audit, information security, or risk management, with a focus on infrastructure and/or vendor assessments.
- Strong analytical, problem-solving, and critical thinking skills.

Location

- Client Office, Gurgaon, India

Other requirements

Shifts fixed (2:30PM – 12AM

📌 Senior Process Associate - Billing Lead to cash (India)
🏢 HCLTech
📍 India

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