Job Summary

JD for Meditech Lead

- 10+ years of experience supporting Meditech 6.x & Client Server (focus on clinical modules).
- Provide application support for Meditech Clinical Modules such as Nursing, PCS, Order Management, Operating Resource Management, Radiology. Security & Access Management & User Provisioning.
- Troubleshoot user-reported issues and provide resolution. Co ordinate with Meditech or internal cross functional teams as required.
- Perform system configuration, testing, and validation during updates, patches, and optimization projects.
- Develop and maintain user documentation, workflows, and training materials.
- Collaborate with end-users to identify opportunities for process improvements and system enhancements.
- Solid knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
- Experience with ticketing systems (ServiceNow, Remedy, etc.),



and root cause analysis.
- Willingness to work in rotational shifts in 24*5 environment.
- Good Problem solving skills.

Good to Have Skills:

- Knowledge of Lab Interfaces, Billing Interfaces, ADT, Orders, Results and Charges Interface & Third-Party Application Integration.
- Knowledge of Interface Engines like Summit, Rhapsody, and Mirth.
- Understanding Server and environment management relationships
- Basic SQL Knowledge.

Key Responsibilities

Resolve Meditech Incidents and SR, hands on experience is required.

Skill Requirements

Meditech is MUST Skill

Must Have Skill

Health Level Seven (HL7)

Good to Have Skill

Healthcare

Other Requirements

Hands on Meditech Experience is non negotiable

📌 Senior Technical Support Specialist (India)
🏢 HCLTech
📍 India