Client Servicing Executive

Experience: 2 Years
Mandatory: Prior experience working in an advertising, digital or creative agency

We are looking for a Client Servicing Executive who can become the bridge between clients and the internal creative team.

The ideal candidate should understand briefs, manage expectations, coordinate efficiently and ensure that projects move from discussion to delivery without losing sight of the client's business objectives.

Key Responsibilities

- Act as the primary point of contact for assigned clients
- Understand client requirements and convert them into explicit internal briefs
- Coordinate with creative, social media, design, strategy, production and media teams
- Manage daily client communication and project updates
- Create timelines and ensure timely delivery of campaigns and content
- Participate in client meetings, presentations and brainstorming sessions
- Follow up on feedback, approvals and pending requirements
- Maintain campaign trackers, meeting notes and status reports
- Understand the client's business,



competitors and communication objectives
- Identify opportunities to improve or expand the scope of work
- Build strong, long-term client relationships
- Handle multiple accounts and deadlines efficiently

Requirements

- Minimum 2 years of client servicing/account management experience
- Advertising, digital or creative agency experience is mandatory
- Experience managing multiple client accounts simultaneously
- Excellent written and verbal communication skills
- Strong coordination and interpersonal skills
- Ability to write clear briefs and understand creative communication
- Good presentation and problem-solving skills
- Strong attention to detail and ability to follow timelines
- Comfortable working in a fast-paced, multi-client agency environment
- Proficiency in PowerPoint/Google Slides, Excel/Google Sheets and related tools

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Client Servicing Executive (Mumbai)
🏢 OCDS Agency
📍 Mumbai