- Outbound & Inbound Calling: Make high-volume cold or warm calls to prospective students and visa applicants.
- Service Explanation: Provide accurate, high-level summaries of study visas, permanent residency (PR), tourist visas, or work permits.
- Appointment Scheduling: Book consultations or office visits for senior immigration counselors.
- CRM & Data Management: Log call outcomes, update client profiles, and track follow-ups daily.
- Team Coordination: Hand off qualified leads to case managers and report daily conversion metrics to management.
Requirements & Qualifications
- Education: Minimum 12th pass; a bachelor’s degree in any field is an advantage.
- Experience: Freshers with strong communication are often accepted,
though 6 months to 2+ years of prior telecalling or sales experience (preferably in education or immigration) is heavily preferred.
- Language Skills: Fluency in English, Hindi, and/or regional languages like Punjabi.
- Technical Skills: Basic computer proficiency, familiarity with CRM software, and MS Office.
- Soft Skills: Active listening, resilience against rejection, strong persuasion, and a polite, customer-first attitude
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off