Job Summary

An Oracle Technical Consultant in a Support Role helps clients fix, maintain, and optimize Oracle database or cloud applications

Key Responsibilities

An Oracle support technical consultant resolves system bugs, handles production support tickets, and builds custom reports or integrations. They ensure day-to-day system stability and performance

Troubleshooting: Fix complex technical errors, application failures, and data issues reported by users.

Maintenance & Enhancements: Update custom code, workflows, interfaces, and reports (like BI Publisher).

Ticket Management: Follow IT service management rules to handle incidents, problems, and routine requests on time.

Testing: Test code fixes and patches before putting them into live production systems.

Collaboration:



Talk with functional teams and clients to understand problems and explain technical solutions

Skill Requirements

Technical Tools: Strong knowledge of SQL, PL/SQL, and reporting tools like BI Publisher.

Platform Experience: Experience with Oracle Cloud (Fusion)

Integration Knowledge: Familiarity with Oracle Integration Cloud (OIC) or Web Services.

Problem-Solving: Strong critical thinking to find fast, protected fixes for broken processes.

Must Have Skill

Oracle Fusion OTBI,PaaS - Oracle Integration Cloud

Good to Have Skill

Other Requirements

📌 Senior Technical Support Specialist (India)
🏢 HCLTech
📍 India